HELP FILE

Manage Mobile Devices Using LastPass

You can manage mobile device restriction settings for a new or unrecognized mobile device when accessing the Account Settings of your LastPass Vault. You can also revoke or reinstate access to mobile devices that have already accessed your LastPass account, and even rename the mobile device label (UUID) or delete the device from your list.

Manage access restriction for new mobile devices

You can enable or disable the requirement of LastPass sending a verification email containing a secure link that you must click on in order to allow you to access your account from a mobile device.

  1. Log in to LastPass and access your Vault by doing either of the following:
    • Go to https://lastpass.com/?ac=1 and log in with your username and Master Password.
    • In your web browser toolbar, click the LastPass icon LastPass then click Open My Vault.
  2. Click Account Settings in the left navigation.
  3. Click the Mobile Devices tab.
  4. Choose one of the following:
    • If you want to restrict access only to those devices you verified, click Enable. Please note that if a Disable button is displayed, it means that access is already restricted.

  • If you do not want to restrict access to verified mobile devices, click Disable. Please note that if an Enable button is displayed, it means that access is already unrestricted.

Manage authorization of mobile devices

To remove authorization of a mobile device so that it will no longer use your LastPass account (in case you ever lose that device), or to re-authorize a mobile device that was previously de-authorized, do the following:

  1. Log in to LastPass and access your Vault by doing either of the following:
    • Go to https://lastpass.com/?ac=1 and log in with your username and Master Password.
    • In your web browser toolbar, click the LastPass icon LastPass then click Open My Vault.
  2. Click Account Settings in the left navigation.
  3. Click the Mobile Devices tab, then locate your desired mobile device. Under Access, use the drop-down menu to select Allowed (to authorize or re-authorize) or Denied (to de-authorize) the device.

  1. On the next prompt, you can click Yes to immediately be logged off from all active sessions, or click No to remain logged in to all active sessions but prevent future logins until all sessions have ended.

Note: If you attempt to log on from a de-authorized mobile device or from a device that has not yet been used with your LastPass account, after correctly entering your email and Master Password, LastPass sends an email verification link to confirm that you are adding that device to your account. Once you click the verification link in the email, the device is allowed for use. You can then log in to your LastPass account on your mobile device, and your device will be displayed in the list on the Mobile Devices tab.

Delete a mobile device

  1. Log in to LastPass and access your Vault by doing either of the following:
    • Go to https://lastpass.com/?ac=1 and log in with your username and Master Password.
    • In your web browser toolbar, click the LastPass icon LastPass then click Open My Vault.
  2. Click Account Settings in the left navigation.
  3. Click the Mobile Devices tab, then locate your desired mobile device. Under Action, click the Delete icon .
  4. When prompted, click OK.
  5. Once deleted, you can exit the Account Settings window.

Rename a mobile device's label/random identifier

When you log into LastPass using a mobile device, that device is listed in your Mobile Devices list within your Account Settings. For security purposes, your mobile device's label/random identifier (i.e., UUID) is displayed as a string of randomly generated letters in numbers in UUID format. In doing so, LastPass has no record of a mobile device's actual UUID anywhere within our systems. If desired, you can rename the UUID for better recognition by doing the following:

  1. Log in to LastPass and access your Vault by doing either of the following:
    • Go to https://lastpass.com/?ac=1 and log in with your username and Master Password.
    • In your web browser toolbar, click the LastPass icon LastPass then click Open My Vault.
  2. Click Account Settings in the left navigation.
  3. Click the Mobile Devices tab, then locate your desired mobile device. Under Action, click the Edit icon Edit option.
  4. Make your desired changes within the field under Label/Random Identifier, then click the Save icon .
  5. Once saved, you can exit the Account Settings window.

Related

Manage Trusted Devices for Multifactor Authentication

Add an Email Address for Security Alerts

Manage Password Alerts