HELP FILE

Implementation

Successfully deploying LastPass is best accomplished with a well thought-out plan. Start by educating yourself on key administrative features, then follow our recommendations for on-boarding users.

Step #1: Understand key administrative features

Free Live Trainings for Admins and Users
Live weekly training sessions with experienced LastPass Customer Success Managers, with live Q&A.
Single Sign-On Master Class Recording (1:03:00)
Combining use of both the password management and single sign-on enterprise features.
Multifactor Authentication (MFA) Best Practices Webinar Recording (47:44)
A high-level overview of LastPass Enterprise Multifactor Authentication, including best practices, roles, common use cases, associated policies, and recommendations for businesses.
LastPass Enterprise Recommended Policies
An overview to guide you through common scenarios and selecting policies to enable on your LastPass Enterprise account.
Policies Best Practices Webinar Recording (51:35)
An overview of LastPass Enterprise Policies (including default policies), why you should implement them, common use cases, best practices, and Q&A.
Reporting Best Practices Webinar Recording (59:57)
A recorded training of reporting options within LastPass, including standard and custom reporting to promote employee adoption and Q&A.
Tips to Reduce Helpdesk Calls for LastPass Webinar Recording (53:56)
An overview of LastPass Enterprise roles (including the Help Desk Admin role), best practices for managing inquiries, tips for empowering your Help Desk, and Q&A.

Step #2: Create a deployment plan

LastPass Enterprise Deployment and Adoption Plan
An admin worksheet for crafting and implementing a successful plan to deploy LastPass Enterprise and increase employee adoption of the tool.
LastPass MFA Deployment and Adoption Plan
An admin worksheet for crafting and implementing a successful plan to deploy LastPass MFA and increase employee adoption of the tool.
SSO Configuration Guide
Instructions on how to enable SSO apps.
App Integration Catalog
Step-by-step instructional articles for individual apps.
Add LastPass to Your Corporate Policies
Many businesses want to incorporate LastPass in their official IT policies. Use this stock language and modify as-needed to suit your IT policies or employee handbook.
LastPass Enterprise User Quick Helpdesk Guide
A helpful reference for helpdesk admins who may need to assist employees with common LastPass questions and reports.