How to gather diagnostic information for support about LastPass Universal Proxy?
You can send diagnostic data, such as log files and configuration files to customer support using our data collection tool.
- Windows PowerShell 3.0 or higher
The tool packages the following data files into a ZIP format:
- log files
- result of the diagnostics
- server.properties configuration file, after removing sensitive data from the file
- Open PowerShell and execute the following command:
By default, the .zip file is created in the folder from where you run the script. The file name will be UP_diagnostic_data_<timestamp>.zip.
You can use an optional parameter to set a destination path, where the .zip file is created:
uproxy -collectDiagnosticData -destinationPath "C:\Destination\folder"