HELP FILE

How do I update my payment information?

Instructions will vary depending on whether you purchased your LastPass Premium or Families subscription via credit/debit card or a mobile device.

I purchased through the LastPass website using a credit/debit card

You can update your credit/debit card online if automatic renewal is enabled for your LastPass Premium or Families subscription.

Note: Not seeing the option to update your credit card? This means that automatic renewal is not enabled, and you will need to repurchase your subscription at the end of your billing period.

From logging in directly:

  1. Log in to My Account at https://lastpass.com/my.php.
  2. In the Premium or Families Status section, click Update Credit Card.
  3. Enter your debit/credit card information.
  4. Click Update Card to confirm.

From the LastPass web browser extension:

  1. Log in to LastPass and access your Vault by doing either of the following:
    • Go to https://lastpass.com/?ac=1 and log in with your username and Master Password.
    • In your web browser toolbar, click the LastPass icon LastPass then click Open My Vault.
  2. Select More Options in the left navigation.
  3. Go to Advanced > My Account.
  4. In the Premium or Families Status section, click Update Credit Card.
  5. Enter your debit/credit card information.
  6. Click Update Card to confirm.

From within your Vault:

  1. Log in to LastPass at https://lastpass.com/?ac=1 with your username and Master Password to access your Vault.
  2. In the left navigation, go to Account Settings > My Account.
  3. In the Premium or Families Status section, click Update Credit Card.
  4. Enter your debit/credit card information.
  5. Click Update Card to confirm.

I purchased via mobile

For LastPass subscriptions purchased on a mobile device, please see the instructions for updating payment information directly on your iOS or Android device.

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