HELP FILE

How do I update LastPass Workstation Login for Mac?

When a new version of LastPass Workstation Login is available for Mac, admins or users can update by first removing the existing version then installing the latest version on their workstations.

Before you begin:

In order to update your version of LastPass Workstation Login to the latest, you must be running a Mac running the following macOS versions with a 64-bit processor required:

  • macOS Catalina (10.15.2)
  • macOS Big Sur (11.2)

Step #1: Admins are notified that an update is available

Admins receive an email notification from LastPass indicating that a new version of Workstation Login is available, and the new version must be installed within 14 days of receiving the email. For security purposes, after the 14-day grace period, Workstation Login will no longer function until the latest version is installed.

Step #2: Admins download the latest version

  1. Log in with your email address and Master Password to access the new Admin Console at https://admin.lastpass.com.
  2. Go to Applications > Passwordless Apps > Workstation Login.
  3. Click the Mac hyperlink to download and save the WorkstationLoginMac.pkg file for macOS.

Workstation Login installers

Step #3: Admins take action (if Workstation Login is installed)

Admins who have Workstation Login installed on their Mac will need to remove their existing version and install the latest, just as their users will need to do.

  1. Uninstall the existing version of Workstation Login.
  2. Reboot the workstation (required).
  3. Install the latest version of Workstation Login and re-register your Mac.

Step #4: Admins deploy the latest version

Once the latest version of Workstation Login has been downloaded, admins can deploy the silent installer using their organization's preferred distribution methods.

Step #5: Admins inform users to take action

It is recommended that admins send out a communication to their users informing them that their existing version of Workstation Login will no longer function after the date specified, and that they must do the following:

  1. Uninstall their existing version of Workstation Login (or admins who manage their users' applications must uninstall for them).
  2. Reboot their workstation (required).
  3. Install the latest version of Workstation Login (installer provided by admin) and re-register their Mac.

Update process is complete

The latest version of Workstation Login has now been installed, and admins and users can continue to log in to with workstation by authenticating with the LastPass MFA app.