HELP FILE

How do I set up Welcome email templates for new users in LastPass?

As a LastPass Enterprise or Identity admin, you can choose to allow new users to receive our standard Welcome email template, or create a customized Welcome email template of your own to send to them once they have been added to your account.

While standard Welcome emails are available for all new users, please note that customized Welcome emails are supported for the following:

  • Manually added users
  • Federated login users added using Okta or Azure AD
  • Users added via SCIM provisioning using Okta or Azure AD

    Note: Customization of Welcome emails is not supported for federated login users added via AD FS.

Use a standard Welcome email template for new users

  1. Go to https://lastpass.com/company/#!/dashboard and log in to access the Admin Console.
  2. Go to Users > Add Users.
  3. Check the box to enable the Notify new users by email setting.
  4. Click Edit preferences next to the setting.
  5. Select the Send standard email option.
  6. Click Save.

Use a custom Welcome email template for new users

  1. Go to https://lastpass.com/company/#!/dashboard and log in to access the Admin Console.
  2. Go to Users > Add Users.
  3. Check the box to enable the Notify new users by email setting.
  4. Click Edit preferences next to the setting.
  5. Select the Send custom email option.
  6. Make your desired changes to the email template.
  7. Click Save.

Automated & customizable Welcome email for new users

Welcome to LastPass!

Your company <Company name> has partnered with LastPass to simplify and secure your online life.

Activate your account below!

Your username

<email address>

Activation code

<auto-generated activation code>

Invited by:

<user email address>

Location

<admin's location>

What is LastPass?

LastPass is a secure password manager that remembers your passwords and logs you in to your online accounts as you work. LastPass will not only generate strong passwords for you and help deter phishing attacks, it will streamline your everyday workflow and save you time by eliminating your password problems.

Check out these LastPass videos to help you get started.

Related

How do I set up Welcome email templates for existing users in LastPass?

Email Templates for New LastPass Enterprise Users

How to Add LastPass Enterprise Users