HELP FILE

How do I set up Welcome email templates for existing users in LastPass?

As a LastPass Enterprise or Identity admin, you can set up standard or customized email templates to send to existing users to migrate their existing account (that uses your company's domain) to your LastPass business account.

Note: The invitation sent to users is valid for up to 3 months from the date sent. After such time, the users must be re-invited individually or using bulk re-invite in the LastPass Admin Console.

Use a standard Welcome email template for existing users

  1. Log in with your username and Master Password to the Admin Console at https://lastpass.com/company/#!/dashboard.
  2. Go to Users > Add Users.
  3. Check the box to enable the Notify existing users by email setting.
  4. Click Edit preferences next to the setting.
  5. Select the Send standard email option.
  6. Click Save.

Use a custom Welcome email template for new users

  1. Log in with your username and Master Password to the Admin Console at https://lastpass.com/company/#!/dashboard.
  2. Go to Users > Add Users.
  3. Check the box to enable the Notify existing users by email setting.
  4. Click Edit preferences next to the setting.
  5. Select the Send custom email option.
  6. Make your desired changes to the email template.
  7. Click Save.

Automated & customizable Welcome email for new users

Welcome to LastPass!

Your company <company name> has partnered with LastPass to simplify and secure your online life.

Activate your account below!

Your username
<email address>
Activation code
<auto-generated activation code>
Invited by:
<user email address>
Location
<admin's location>

What is LastPass?

LastPass is a secure password manager that remembers your passwords and logs you in to your online accounts as you work. LastPass will not only generate strong passwords for you and help deter phishing attacks, it will streamline your everyday workflow and save you time by eliminating your password problems.

Check out these LastPass videos to help you get started.