How do I set up and use account recovery in the LastPass app for iOS?
When using the LastPass app for iOS, you can use mobile account recovery for iOS in case your Master Password is ever forgotten.
You must log in to the LastPass app for iOS with your username and Master Password before you can set up account recovery using Touch ID or Face ID.
- For iPhone X (or newer) devices, you can set up Face ID
- For iPhone 8 (or older) devices, you can set up Touch ID
Regardless of how you use LastPass (desktop app, web browser extension, mobile app), it is strongly recommended that you set up mobile account recovery in case other recovery options are not able to be used.
Please be aware that LastPass Customer Care has no knowledge of a user's Master Password. It is not possible for LastPass Customer Care to reset or change a user's Master Password if it is forgotten.
If you are concerned that your LastPass account has been compromised, follow these steps.