HELP FILE

How do I resolve autofill issues on my Huawei mobile device?

If you are encountering autofill issues when using the LastPass Password Manager app for Android on a Huawei mobile device, you can adjust your device's battery management settings to prevent power saving on the mobile app.

  1. On your device, go to Settings.
  2. Go to BatteryApp launch.
  3. Toggle off (disable) the switch next to the LastPass Password Manager app.
  4. When prompted, make sure the switch for the following 3 settings is toggled on (enabled):

    • Auto-launch
    • Secondary launch
    • Run in background

  5. Select OK.

Your device will no longer close the LastPass Password Manager app to preserve battery power, allowing autofill to work persistently.