HELP FILE

How do I regenerate a key for the Google Authenticator in LastPass?

You can regenerate a key for the Google Authenticator in order to set it up for your LastPass account again if you lost your mobile device, got a new device, or are concerned that the security of your existing key may have been compromised. Please note that this will require you to re-associate the Google Authenticator with your LastPass account, then re-enable the authenticator from the Multifactor Options in your LastPass Account Settings.

  1. Log in to LastPass and access your Vault by doing either of the following:
    • In your web browser toolbar, click the LastPass icon active LastPass icon, then select Open My Vault.
    • Go to https://lastpass.com/?ac=1 and log in with your email address and Master Password.
  2. Select Account Settings in the left navigation.
  3. Select the Multifactor Options tab.
  4. Click the Edit icon Edit option for the Google Authenticator.
  5. For the "Regenerate Key" option, click Regenerate.
  6. Enter your Master Password, then click Continue.

    Result: Google Authenticator is now disabled for your LastPass account.

  7. When prompted, click OK.
What to do next: You can set up the Google Authenticator on your mobile device, then re-enable the Google Authenticator in your LastPass Multifactor Options.