HELP FILE

How do I install and log in to the LastPass for Windows Desktop application?

Install and log in to the LastPass for Windows Desktop application to access the contents of your LastPass Vault from your desktop.

  1. From your desktop, open the Microsoft Store application.
  2. Search for LastPass and click on the desktop application (not the web browser extension application ) or go directly to https://www.microsoft.com/en-us/p/lastpass/9wzdncrfj3qk.
  3. Click Get, then sign in to your Microsoft Live account, or click No, thanks to skip that process.
  4. Once installed, click Launch.
  5. When prompted with the login window, choose from the following options:
    If this Do this
    If you do not currently have a LastPass account
    1. Click Create Account.
    2. Enter the Email, Master Password, Confirm Password, Password Reminder (Optional) fields, and use the drop-down menu to select a Time Zone.
    3. Click Create Account.
    If you already have a LastPass account
    1. Click No Thanks.
    2. Enter your email address and Master Password.
  6. If desired, check the box(es) to enable the Remember Email, Remember Password, and/or Use lastpass.eu option(s).
  7. Click Log in.

    LastPass desktop app for Windows login

  8. If multifactor authentication is enabled on your account, you will be prompted by your default multifactor option (which can also be changed). Follow the prompts to authenticate, which will vary depending on how multifactor authentication is configured for your account (e.g., facial recognition/fingerprint identification, push notification, time-based passcode, SMS passcode, voice call, etc.).

    Note: You can also click Additional Multifactor Options (on computer) or tap Use Alternate Multifactor (on mobile) to choose a different method (unless you are part of a company account that has disabled this option). If desired, you can also enable the setting to trust the device for 30 days (unless this option is disabled by your LastPass administrator).

  9. Once logged in, an active LastPass icon appears in your system tray. If you close the LastPass for Windows Desktop application, it will continue to run in the background and fill login information for websites.

    Important: The LastPass for Windows Desktop application must remain open to fill login information for other desktop applications.