How do I disable Multifactor Authentication for users in LastPass Business?
If there are multifactor authentication options are already enabled for your company account – with policies enforced to require use of those options – and now you want to disable Multifactor Authentication for some or all of your users, you must complete the steps below to ensure a seamless experience for your users.
- Log in and access the LastPass Admin Console by doing either of the following:
- While logged in to LastPass, click the active LastPass icon in your web browser toolbar, then select Admin Console in the menu.
- Log in at https://lastpass.com/company/#!/dashboard with your admin email address and Master Password.
- You can disable use of Multifactor Authentication for all users company-wide, or selected users by doing either of the following:
To do this Do this Disable for all users
- To disable any enforced policies, go to .
- Toggle off all switches for policies that require use of specific or any multifactor authentication options.
- To disable all multifactor authentication options, go to .
- Toggle off all the switches for all multifactor authentication options.
- To disable multifactor authentication options for all users, go to Users in the left navigation.
- Check the box next to Email in the user table header row to select all users.
- Select .
- When prompted, click OK to confirm.
Disable for selected users
- To disable enforced multifactor authentication policies for specific users, go to .
- Next to the enabled policy, click Edit details.
- Select Exclusive list of users.
- Click Edit details.
- Search for your desired users and/or groups, then select Add.
- Click Save to save your changes to the policy.
- To disable multifactor authentication for users who have it enabled already, select Users in the left navigation.
- Check the boxes next to your desired users.
Tip: To sort by users with multifactor authentication options already enabled, click the Multifactor column header row for the users table.
- Select .
- Click OK to confirm.
Result: You have disabled Multifactor Authentication for all users company-wide or your selected users.