How do I contact customer support for LastPass?
Our Customer Care team is here to help! We want to direct you to the right resources to help you get the support you need.
If you still wish to contact customer support and wait for an available representative, here’s how:
- First, search for your question, either using the search bar or by browsing our FAQs.
- If the article doesn't answer your question, keep it open and use the Contact Support option below to contact Customer Care.
What to do next: We've designed our contact experience so that each specific article sends you straight to the most appropriate Support team for your question, ensuring that your issue is resolved as quickly as possible.
|LastPass Support Tier Program|
|LastPass Enterprise / MFA / Identity||Phone Support & Support Center with Email Correspondence – Highest priority|
|LastPass Teams||Phone Support & Support Center with Email Correspondence – High priority|
|LastPass Families & Premium||Support Center with Email Correspondence – Priority|
|LastPass Free||Support Center with Email Correspondence|
Note: ** Support offerings are subject to change
Note: ** Phone Support & Support Center coverage 24/7
I submitted a case but I'm not receiving any emails – what should I do?
Frequently asked questions:
Before you begin: