HELP FILE
How do I change my email address for LastPass?
You can change the email address that is associated with your LastPass account, and send a test email for confirmation.
How to change your email address
- Log in to LastPass and access your Vault by doing either of the following:
- In your web browser toolbar, click the LastPass icon
, then select Open My Vault. - Go to https://lastpass.com/?ac=1 and log in with your username and Master Password.
- In your web browser toolbar, click the LastPass icon
- Select Account Settings in the left navigation.
- Under Login Credentials, make your changes in the Account Email field.
- Click Update.
You are prompted to enter a code sent via email for verification.
- Check the inbox of your current email address for LastPass, then copy the code in the verification email.
- Return to LastPass and paste the code into the prompt, then click Confirm.
- Enter your Master Password, then click Confirm.
Your LastPass Vault is re-encrypted to save the changes for your updated email address.
- Click OK when prompted.
You are now logged out of LastPass.
Log back in to LastPass to verify your new credentials.
How to send a test email
- Log in to LastPass and access your Vault by doing either of the following:
- In your web browser toolbar, click the LastPass icon , then select Open My Vault.
- Go to https://lastpass.com/?ac=1 and log in with your username and Master Password.
- In your web browser toolbar, click the LastPass icon
- Select Account Settings in the left navigation.
- Under Login Credentials, click Send Test Email, then click OK.
- Check your email inbox and confirm that you received a verification email from LastPass.
If you don't receive a verification email from LastPass, check your spam and junk mail folders.
Instructions for admins of business accounts
If you are an admin of a LastPass business account (Enterprise, Identity), please see these instructions on how to update your users' email addresses.