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How do I cancel automatic renewal for LastPass Premium?

At any time, you can cancel the next upcoming renewal of your LastPass Premium subscription plan. Once your plan expires, your account will downgrade to a LastPass Free account, and you will lose access to LastPass Premium features. Don't worry, if you change your mind, you can reactivate your LastPass Premium subscription whenever you'd like – if there is still subscription time left, it will be reinstated when you reactivate.

As a best practice, it is highly recommended that you export your passwords and stored data before canceling. Please note that cancellation steps will vary depending on whether you purchased LastPass via the website, mobile device, or PayPal.

What happens when I cancel?

Once your automatic renewal has been canceled, you will continue to have access to LastPass Premium until your subscription plan expires at the end of your billing period. Once expired, your account downgrades to a LastPass Free user account.

When will changes take place?

Since your subscription plan is pre-paid, you will keep your LastPass Premium service until the billing period ends. This means that you will not lose access to any of the LastPass Premium features within your subscription plan until your current billing period ends and your subscription plan expires.

Will I receive a credit or refund?

No. Since your subscription plan is pre-paid, you will keep your service until the billing period ends and your subscription plan expires.

Does canceling my account also delete it?

No. Canceling your LastPass Premium subscription will downgrade your account to a LastPass Free account, so you will continue to have access to your stored data. If you want to purge your stored Vault data, you can learn more about resetting or deleting your LastPass account.

How do I back up my stored data before I cancel?

Before you cancel, it is highly recommended that you export all of your passwords and stored data as a best practice.

Cancel your subscription purchased via LastPass website

If you purchased LastPass directly via our website using a credit/debit card, you can cancel your upcoming renewal from within your account in various ways. Once canceled, a confirmation email is sent to your account email address.

From logging in directly:

  1. Log in to My Account at https://lastpass.com/my.php.
  2. In the Premium Status section, click Cancel.
  3. When prompted, click Yes to confirm.

From the LastPass web browser extension:

  1. In your web browser toolbar, click the active LastPass icon .
  2. Select Open My Vault.
  3. In the left navigation, go to Account SettingsMy Account.
  4. In the Premium Status section, click Cancel.
  5. When prompted, click Yes to confirm.

Cancel your subscription purchased on a mobile device

From an iOS device:

LastPass subscriptions purchased via the App Store on an iOS device will automatically renew at the end of your billing cycle if you opt in to do so. To cancel a LastPass subscription that is purchased using an iOS device, please see the iTunes & App Store instructions. You will receive an in-app notification 10 days prior to your subscription expiring.

From an Android device:

LastPass subscriptions purchased via the Google Play Store on an Android device do not automatically renew. This means that your subscription will automatically expire at the end of your billing period, but you will receive an in-app notification 14 days prior to expiration as a reminder.

Cancel your subscription purchased via PayPal

If you purchased your LastPass subscription using PayPal, you must cancel your automatic renewal directly through your PayPal account.

Related

LastPass Premium FAQs

How do I update my payment information?

How do I export my LastPass account data?

How do I delete my LastPass account?

Reset Your LastPass Account