HELP FILE

How do I approve or deny an emergency access request?

If the LastPass account owner does not decline or revoke the emergency access request within the wait time period, then the emergency access user is granted access to the LastPass owner's account. The LastPass owner's Vault will be displayed as a folder in the emergency access user's own Vault, labeled as LastPass account owner's account email address.

Deny the emergency request by checking your inbox and click Deny Request in the emergency access request email notification to deny access to the emergency access user.

If you can't access the emergency access request email notification, you can deny access as follows:

  1. Log in to LastPass and access your Vault by doing either of the following:
    • In your web browser toolbar, click the LastPass icon active LastPass icon, then select Open My Vault.
    • Go to https://lastpass.com/?ac=1 and log in with your email address and Master Password.
  2. When prompted upon login, click Deny Access on the dialog.

    Result: A confirmation message displays indicating that you have denied emergency access.