Get Started as a LastPass Enterprise or LastPass Identity User

Welcome to LastPass! Now that your administrator has added you as a user on your organization's LastPass Enterprise or Identity account, let's take a moment to review what LastPass is, and why you should start using it.

What is LastPass?

LastPass makes it easy to access all your apps and websites at work. By combining single sign-on and password management, LastPass connects you to cloud apps and stores all your usernames and passwords in one safe place, called a Vault. Your admin may enable apps for you, or you can save passwords to your Vault as you log in to websites. After you save a password to your Vault, LastPass always remembers it for you. When you need to log in to a website, LastPass enters your username and password for you!

A password manager and single sign-on solution does many other things, including:

  • Creating new passwords for you
  • Showing for viewing your security score and managing dark web monitoring alerts
  • Storing information such as PIN codes and membership IDs
  • Sharing passwords with others
  • Filling out addresses and credit card forms
  • Providing one-click login to apps that you use at work

Why should I use LastPass?

LastPass will help you in your day-to-day work while improving the overall security of your company.

Key benefits of using LastPass include:

  • Convenience – No more forgotten or mis-typed passwords
  • Time saved – Instantly log in to websites
  • Stronger security – Long passwords that you don't have to remember

Now that you understand the basics, let's walk through the next steps to help you get started.

Step #1: Create your Master Password

Once you have been notified that your organization has added you as a LastPass user, you will need to create your own strong, unique Master Password. This password should never be re-used for any website or application, as it is intended only for logging in to your LastPass account. Learn more.

Note: Your admin may enable the option to use your Active Directory account to access your LastPass Vault, which is the password you use to log in to your computer. If that's the case, you will not be required to create a Master Password. Instead, you will be able to log in to LastPass with your existing Active Directory account via Okta, Azure AD, or AD FS.

We recommend using the following best practices when creating your Master Password:

  • Use a minimum of 12 characters, but the lengthier the better
  • Use upper case, lower case, numeric, and special character values
  • Make it pronounceable and memorable, but not easily guessed (e.g., a passphrase)
  • Make sure that it is unique only to you
  • Don't use personal information
  • A good example is: Fidoate!my2woolsox
Create Master Password

Step #2: Download and access LastPass

Now that you have created your Master Password, you can access your account by downloading and installing LastPass. You can also download the LastPass app for iOS or Android for when you're on the go.

Step #3: Log in to the LastPass web browser extension (at least once)

Once you have installed the LastPass web browser extension, it is strongly recommended that you log in to the extension at least once to access your LastPass Vault, which is the central hub within your account where all of your data will be stored.

This is important for a few reasons:

  • Allows you to use some recovery options (SMS recovery or reverting to an old password) if you ever forget or need to reset your Master Password. You are also strongly encouraged to set up mobile account recovery for iOS or Android in case you are unable to use other recovery options.
  • Allows your LastPass admin to reset your Master Password (if the policy is enabled) if you ever forget to or need to reset your Master Password.
  • Creates a snapshot of your Vault data in the form of an encrypted, locally stored, cached file.
  • Automatically generates a Sharing Key so that you can create and use shared folders.

Step #4: Learn how LastPass works

Next, you can learn how to use LastPass to help you to log in to your work apps and manage your usernames and passwords. We've created a very simple but robust training portal where you can learn about the key features of LastPass. You can move through the training courses at your own pace, though it typically takes about 20 minutes to complete them all.

Additional Training Resources

Below are some additional training resources to help you learn how to use all of the features and tools available within your LastPass Enterprise or Identity account.

LastPass Enterprise User Quick Helpdesk Guide

  • A step-by-step instructional guide on how to get your employees started with using LastPass.

LastPass End User Training Presentation

  • A slide deck outlining steps to get started with using LastPass.

LastPass Advanced End User Training Presentation

  • A slide deck outlining how to use advanced user features and tools.

Introductory Video Tutorials

  • These short tutorials introduce key LastPass features and show how they work.

End User Desk Reference Guide

  • A helpful handout that you can print and keep on your desk as an educational reference.