HELP FILE

Enable Multifactor Authentication (Users)

Alternatively, you can disable multifactor authentication in your Account Settings.

Are you a LastPass Teams, Enterprise, or Identity admin? It is recommended that you complete the steps for enabling Multifactor Authentication in the Admin Console.

Enabling a multifactor authentication option to access LastPass

  1. Log in to LastPass and access your Vault by doing either of the following:
    • In your web browser toolbar, click the LastPass icon LastPass then click Open My Vault.
    • Go to https://lastpass.com/?ac=1 and log in with your username and Master Password.
  2. Select Account Settings in the left navigation.
  3. Select the Multifactor Options tab.
  4. Click the Edit icon Edit option to the right of your desired multifactor option.

    Edit Multifactor Option

  5. For the "Enabled" option, select Yes.
  6. For the "Permit Offline Access" option, use the drop-down menu to choose from the following:
    • Select Allow if you wish to allow access to Google Authenticator even when you are offline. This will store an encrypted Vault locally so you can log in without using Multifactor Authentication in case of a connectivity issue.
    • Select Disallow to prevent offline access, which requires the use of Multifactor Authentication and to be connected to the internet when using Google Authenticator.
      Note:

      If this option is selected and you are not connected to the internet and/or https://lastpass.com is not available, you will be unable to access your Vault. Learn more about offline access.

  7. Depending on the authenticator you have selected, the next steps will vary – for next steps, see our supported multifactor authentication options (below).

Enabling more than one multifactor authentication option

You can enable more than one multifactor authentication option to be used when accessing your LastPass Vault. It is recommended whenever possible to enable multiple authentication options (even on multiple devices) in case you ever lose access to one device, you will have a backup.

Once you have enabled your first multifactor authentication option, you can repeat the same steps in the section above to enable as many alternative multifactor options as needed.

Please note that when you have more than one multifactor authentication option enabled for your account, you must select your desired default authentication option from the drop-down menu at the bottom of your Multifactor Options window in order to be prompted to authenticate with your preferred option when logging in to LastPass.
Select preferred Multifactor Authenticator

Supported multifactor authentication options