HELP FILE

Email Templates for New LastPass Enterprise Users

As a LastPass Enterprise admin, you can use our sample email templates below to communicate with your end users what they can expect before and after LastPass is deployed within your organization.

Topics in this article:

Pre-deployment introduction email

Automated & customizable Welcome email for new users

Post-deployment training invitation email

Pre-deployment introduction email

Hello Team:

We are pleased to announce that we have recently contracted with a great new service provider called LastPass. LastPass offers a service that will help you better manage your passwords. The goals of this program are to:

  • Save you time by automating all of your logins.
  • Eliminate the frustration of lost and forgotten passwords (and to reduce calls to our helpdesk).
  • Educate you on easy ways to improve your ‘password hygiene’ to better protect your digital identity and our company data.

In the next couple of days, you will receive a welcome email from LastPass. Please follow the instructions to get started. While this is required, it is also something that we are certain will bring you great utility and convenience. We hope that you will embrace and enjoy this new tool.

Regards,

Your friends in IT

Automated & customizable Welcome email for new users

Hello <User>,

Your company <Company name> has partnered with LastPass to simplify and secure your online life.

To activate your account, please click here <hyperlink> to reset your master password. This is the only password you have to remember, so make it a good one!

Your username is <email address>

Your temporary password is <auto-generated temporary password>

You were invited by:

Email Address: <user email address>

Sender Location: <admin's location>

Sender IP: <Admin's IP address>

What is LastPass?

LastPass is a secure password manager that remembers your passwords and logs you in to your online accounts as you work. LastPass will not only generate strong passwords for you and help deter phishing attacks, it will streamline your everyday workflow and save you time by eliminating your password problems.

Check out this 5 minute video tutorial to help you get started.

Post-deployment training invitation email

Hello Team:

Two days ago you should have received your invitation to create a LastPass account. Hopefully you have done so, and are enjoying the benefits of the service.

We will be conducting required training sessions at the following dates and times. Please respond to this email to reserve your spot:

XXXXXXXXXX

Attached is a desk reference that might also be helpful as you start using LastPass.

Regards,

Your friends in IT

LastPass Enterprise End User Desk Reference Guide