HELP FILE

How do I delete my LastPass account?

We are sad to see you go! Before you permanently delete your LastPass account, it is strongly recommended that you export and save all of your data first, as this operation is not reversible. You can delete your account if you know your Master Password, but can still delete it if you don't know your Master Password.

If you have only forgotten your Master Password and do not need to delete your account, please try our recovery options. If you have tried all of the recovery options and still cannot log in to your account, you can reset your LastPass account to create a new Master Password.

Please be aware that deleting your account is permanent and cannot be undone.

Note: If you decide to create a new account with the same email address and have remaining Premium subscription time, it will automatically carry over to your new account.

I know my Master Password

Note: Please export your data prior to deleting your account.

  1. Go to https://lastpass.com/delete_account.php.
  2. Click Delete.
  3. Click Yes to indicate that you know your Master Password.
  4. Enter your Master Password.
  5. Click Delete.

I do not know my Master Password

Note: Please export your data prior to deleting your account.

  1. Go to https://lastpass.com/delete_account.php.
  2. Click Delete.
  3. Click No to indicate that you do not know your Master Password.
  4. Enter your email address and click Send Email.
  5. Check your email and follow the instructions within to continue with your account deletion.

After deleting your LastPass account