HELP FILE

Change Your Master Password

The master password to your LastPass account allows access to everything in your account: all of your site passwords, secure notes, form fill items, and more. There is no limit for character length of the master password, but it is recommended that you use at least 12 characters and make sure it is memorable.

Attention: If you do not remember your current master password, you will need to use the LastPass account recovery options.
Important: Before proceeding with the steps below, please be sure you have temporarily disabled pop-up blockers; otherwise, you must allow pop-ups from the LastPass website when prompted in your web browser toolbar.
  1. Log in to LastPass and access your vault by doing either of the following:
    • In your web browser toolbar, click the LastPass icon active LastPass icon and select Open My Vault.
    • Go to https://lastpass.com/?ac=1 and log in with your email address and master password.
  2. Select Account Settings in the left navigation.
  3. On the General tab under Login Credentials, click Change Master Password.

  4. Enter your current master password, then create a new master password and enter a password hint (recommended – this is a clue that is sent in a reminder email to help you remember your master password if it is ever forgotten).

    Tip: We recommend using the following best practices when creating your master password:
    • Use a minimum of 12 characters, but the lengthier the better
    • Use upper case, lower case, numeric, and special character values
    • Make it pronounceable and memorable, but not easily guessed (e.g., a passphrase)
    • Make sure that it is unique only to you
    • Don't use personal information
    • A good example is: Fidoate!my2woolsox

  5. Click Save Master Password.

    Result: Your changes are saved, and you are logged out of LastPass.

  6. Log back in using your new master password.
You have successfully reset your master password, and are now logged in to LastPass.
What to do next: Create new Recovery One Time Passwords on trusted devices (strongly recommended)
Create new Recovery One Time Passwords for account recovery (in case your master password is ever forgotten) by doing the following:
  1. Log out of LastPass on every trusted computer and/or mobile device where you have installed LastPass and accessed your LastPass vault. You can check your active sessions for all devices.
  2. Log back in with your new master password.
What to do next: If you are using a public/untrusted computer (recommended)

Clear the browser cache on all web browsers where you accessed LastPass in order to clear the Recovery One Time Password that was created from accessing the LastPass website.

What to do next: If you use temporary, one-time passwords (optional)

Generate new temporary, one-time passwords because all OTPs you generated previously are now invalidated and no longer listed due to your vault being re-encrypted from your master password change.