HELP FILE

Can I view LastPass Enterprise or Identity user status?

View the LastPass activation status and LastPass MFA status for users once you add them.

Note: Are you seeing something different? See these instructions for the Password Manager Admin Console.

The LastPass activation status and LastPass MFA statuses can be viewed on the User tab homepage.

LastPass Status

Active users
The user has joined your account and logged in at least once. Select a user and manage their settings.
Invited users
An invitation email has been sent, but the user hasn’t taken any action yet.
Select users and choose to Resend invitation (send another invitation email) or Remove from company (revoke invitation).
Disabled users
The user is still part of your account, but their access has been disabled by an admin.
Select users and choose to Remove user from company (keeps their Vault available but disassociates the user from your company account), Delete user (deletes the user's Vault – this action cannot be undone), and Activate user (enable their account).
Users awaiting approval
Imported users that need to be manually approved by an admin to join the company account.
Select users imported from the LastPass Active Directory Connector to manually approve them.
Staged Users
The user's account has been set up, but no activation email has been sent.
Select users to invite the users.
Expired Invitation
An invitation email has been sent, but the user hasn't taken any action and their invitation has expired.
  • Invitations expire after 90 days for brand new users (those who did not have a LastPass account when they were invited).
  • Invitations expire after 14 days for existing users (those that already have a LastPass account in our system when they were invited to join this company account).

LastPass MFA Status

Active
The user has successfully paired the LastPass MFA mobile app to their LastPass account.
Invited
The user has received an invitation to pair the LastPass MFA mobile app to their LastPass account.
Locked
The user's LastPass MFA mobile app is locked because either an admin has manually restricted their access, or suspicious activity was detected.
Blank
The user's status appears blank or empty if they have not been invited to use LastPass MFA.