FAQ

Getting Started with join.me

Issue

Objective

Environment

Procedure

Answer

Starting a meeting  |  Joining a meeting  |  Using the Admin Console


Starting a meeting

1. Start your meeting and invite others to join

To start a meeting simply go to join.me or open your join.me desktop app, and click the “start meeting” button. A quick download will run, and a small app will start. 

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join.me start a meeting

2. Get audio started

At the start of your join.me meeting, you'll see where to click to connect to join.me audio. You’ll have two ways to connect – by computer, or by phone.

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join.me get audio started

3. Share your screen and you're good to go!

When you start your join.me meeting, you will begin in ‘Pause’ mode so you have time to prepare. To start sharing your screen, press the broadcast button. 

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join.me share your screen
 

Joining a meeting

1. Join a meeting

The most popular way to join a meeting is by email or calendar invite. You can also join right from the join.me homepage. 

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join.me join a meeting

2. Get audio started

At the start of your join me meeting, you'll see where to click to connect to join.me audio. You’ll have two ways to connect – by computer, or by phone.

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join.me join a meeting get audio started

3. Get video started

Meeting face to face? Once you’ve joined a meeting, you’ll see the video button at the top left of your toolbar.

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join.me get video started

Using the Admin Console

1. Log into the join.me Admin Console

If you are a join.me PRO or BUSINESS subscriber, you can access the Admin Console by logging into the join.me website and clicking users.

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join.me admin console

2. Add users

You can add users one at a time, and if you are a BUSINESS administrator, you can bulk import your users. 

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join.me admin console add users

3. Organize users

Once you've invited all the users who should be managed from your account, you'll see their names in the users tab. You can search for specific users, resend invitations, manage their subscriptions, and more.

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join.me admin console organize users

4. Manage user features

If you are a BUSINESS subscriber, we start you out with a default Feature Set, but you can always create your own, and as many as you'd like. 

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join.me admin console feature sets

Cause

Resolution

Additional Information