FAQ

Backing up and restoring your iPad/iPhone

Issue

Objective

Environment

Procedure

Answer


If you delete join.me from your iPad or iPhone, you will also lose any existing whiteboards. You should backup your device to protect your data. By backing up regularly, you remain prepared should you need to restore data to a new device.

Backup

Follow these instructions from Apple to backup your device. Backups are for the device itself, not specific apps or data.

Restore 

Follow these instructions from Apple to restore your device. Restoring a backup of your original iPad or iPhone using iTunes is the preferred method because your whiteboards and icon libraries will be restored to the new device.

Cause

Resolution

Additional Information