FAQ

How do I make an online payment via the Corporate Billing Portal?

The Corporate Billing Portal is a self-service site that allows billing contacts of "corporate" accounts to manage their billing and subscription(s) with a LogMeIn representative. Billing contacts can log in directly at https://link.logmeininc.com/corp-billing or click Go to Billing from the My Account page to make full or partial payments instantly using a credit/debit card online via the Corporate Billing Portal.


How to Pay in Full

  1. Log in to the Corporate Billing Portal at https://link.logmeininc.com/corp-billing.
  2. Go to My Account and locate your desired invoice, then click Pay Now.
  3. Select the "Pay in full" option, then click Continue.
  4. Choose from the following options:
    • Pay using the credit/debit card on file – For the "Payment Type" field, use the drop-down menu and select Credit/Debit Cards then click Pay Now to complete the transaction.
    • Pay using a different credit/debit card – Click Pay with New Payment Card, fill in the required fields on the Payment Details page, then click Save > Pay Now to complete the transaction.

Note: When using a different credit/debit card, the payment card entered for this transaction will only be used to complete this one-time payment. If you need to change your payment card for recurring payments, you can update your payment information by clicking Edit in the "Payment Profile" section on the My Account page.


How to Make a Partial Payment

  1. Log in to the Corporate Billing Portal at https://link.logmeininc.com/corp-billing.
  2. Go to My Account to locate your desired invoice, then click Pay Now.
  3. Select the "Partial payment" option, then enter your desired payment amount and click Continue.
  4. Choose from the following options:
    • Pay using the credit/debit card on file – For the "Payment Type" field, use the drop-down menu and select Credit/Debit Cards then click Pay Now to complete the transaction.
    • Pay using a different credit/debit card – Click Pay with New Payment Card, fill in the required fields on the Payment Details page, then click Save > Pay Now to complete the transaction.

Note: When using a different credit/debit card, the payment card entered for this transaction will only be used to complete this one-time payment. If you need to change your payment card for recurring payments, you can update your payment information by clicking Edit in the "Payment Profile" section on the My Account page.