All Videos
- Getting Started with Rescue Lens
- Rescue Lens Fundamentals
- Rescue Lens in a Multilingual Environment
Rescue Lens - The Property Insurance Claim (01:12)
Rescue Lens allows claims agents to see why a claim is being made, while keeping the focus on the customer. For more information: http://lgme.in/6058BvWnG
Rescue Lens - The Automotive Claim (01:06)
Rescue Lens, an innovative, live-video support tool that helps your claims agents see why a claim is being made, while keeping the focus on the customer. For more information: https://www.logmeinrescue.com/lens-insurance
Rescue Lens: Meet Paula (30 seconds) (00:31)
For most companies, the hardest part of customer support is that often, it takes longer to identify the problem then it takes to solve it. As every support technician knows, sometimes the problem is as simple as a loose connection or an unplugged plug. See how Rescue Lens enables Paula to print like a champ! Learn more about Rescue Lens: http://lgme.in/60557clx
Rescue Lens: Meet Gary (30 seconds) (00:31)
For most companies, the hardest part of customer support is that often, it takes longer to identify the problem then it takes to solve it. Sometimes all it takes is the end user explaining to you what went wrong. But, as every support technician knows, sometimes the problem is as simple as a loose connection or an unplugged plug. With Rescue Lens, technicians can now take a look around and quickly find and resolve issues. Learn more about Rescue Lens: http://lgme.in/60507cY4
Rescue Lens - Coffee Machine Support (01:13)
A quick look at how Rescue Lens can be used to focus on the customer while supporting virtually any product! Learn more about Rescue Lens: https://www.logmeinrescue.com/lens/live-video
Rescue 101: Rescue Lens (TV support) (01:09)
A quick look at how Rescue Lens can be used to support customers using nearly any product, even a TV! Learn more about Rescue Lens: http://lgme.in/len15yt