Videos

How to Join as an Attendee on GoToMeeting

GoToMeeting takes the hassle out of joining teleconference sessions. To get started, click on the included URL link in the meeting invitation email. Alternatively, you can dial in using your telephone using the phone number and meeting ID provided. You can also visit GoToMeeting.com and click on the Join a Meeting tab in the upper right of the homepage, entering the meeting ID in the field and clicking Join. If the GoToMeeting software isn’t installed on your device, you will join through the GoToMeeting web app via your web browser, where you can then join through computer audio or your telephone. In the next window, enter your name and email, and click OK. If the organizer is not yet ready to present, you will be taken to the Waiting to view the organizer’s screen window, which will disappear once the meeting begins. Once the meeting is in session, you will have access to a range of controls and settings via the control panel on the right side of your screen. These controls will give you access to audio and video settings (including webcam settings), attendee information, chat options, and control panel language settings. You can also access support options via the question mark icon in the lower right. To access full GoToMeeting functionality — including keyboard and mouse control sharing, drawing tools, and screen sharing — you’ll need to download the full GoToMeeting software, which you can do while still in the session. You can also switch between desktop and browser versions without leaving your current session. For More Information on How to Host a Meeting as an Attendee on GoToMeeting, Follow The URL Below: https://www.gotomeeting.com/features/instant-and-scheduled-meetings Get even more information at https://link.gotomeeting.com/attendee-join-help

Length: 5:05 By: GoToMeeting

GoToMeeting Windows Quick Start

Getting started with GoToMeeting on a Windows computer. Get more information at https://support.logmeininc.com/gotomeeting/organizer-user-guide

Length: 3:06 By: GoToMeeting

GoToMeeting Audio Made Easy

Learn about GoToMeeting audio features. Get more information at https://link.gotomeeting.com/audio-mode-help

Length: 5:04 By: GoToMeeting

GoToMeeting Control Panel

Using the GoToMeeting Control Panel. Get more information at https://link.gotomeeting.com/control-panel-help

Length: 6:30 By: GoToMeeting

GoToMeeting Jumpstart Organizer Basics

A full, recorded training of the GoToMeeting software. Get more information at https://support.logmeininc.com/gotomeeting/help/organizer-quick-start-g2m010022

Length: 51.30 By: GoToMeeting

GoToMeeting Organizer Training Part One

Planning and scheduling a GoToMeeting session. Get more information at https://support.logmeininc.com/gotomeeting/help/schedule-from-the-web-g2m090082

Length: 6:08 By: GoToMeeting

GoToMeeting Organizer Training Part Two

Getting started with hosting a GoToMeeting session. Get more information at https://support.logmeininc.com/gotomeeting/help/host-a-meeting-online-web-app-g2m090008

Length: 4:42 By: GoToMeeting

How to Navigate the GoToMeeting Website

Sign in to your account. Once logged in, you’ll see any scheduled meetings you have set up. You’ll have the option to start an impromptu meeting, called a “meet now,” you can schedule a meeting for later, or you can start a previously scheduled event. If you wish to set up a new meeting, click on “schedule a meeting.” You can choose whether you would like it to occur once or multiple times. You can select date(s) and set meeting time and time zone. You can also select the audio options you would like to provide. Best practice is to provide VoIP and also a telephone number. You can also invite co-organizers by typing in their email addresses. Invited co-organizers can start and host your meeting if you are not able to. Choose if you would like to require a meeting password. If you do set up a password, you will need to notify all of your meeting attendees. “Labs” is a tab that allows you to see the latest additions to GoToMeeting including Sightboard which allows you to use your webcam to show your whiteboard to attendees as if they were sitting right in front of it. There are many more Labs features available now and coming soon. At the bottom of your right hand toolbar, you will see other Citrix products you have set up. For more information on how to navigate the GoToMeeting website or join a meeting from the GoToMeeting site, follow this URL: https://www.gotomeeting.com/meeting/join-meeting Get even more information at https://support.logmeininc.com/gotomeeting/help/host-a-meeting-online-web-app-g2m090008

Length: 4:56 By: GoToMeeting

GoToMeeting Hosting from an iPad

Learn to host GoToMeeting sessions from an iPad. Get more information at https://support.logmeininc.com/gotomeeting/help/gotomeeting-app-for-ios-faqs-g2m050016

Length: 9:00 By: GoToMeeting

GoToMeeting GoToMeet.me

Learn how to create a personalized meeting room. Get more information at https://support.logmeininc.com/gotomeeting/help/create-a-personal-meeting-page-g2m020016

Length: 2:50 By: GoToMeeting

GoToMeeting Outlook Plugin

How to sync Outlook with your GoToMeeting account. Get more information at https://link.gotomeeting.com/outlook-plugin-help

Length: 2:55 By: GoToMeeting

GoToMeeting - Screen Sharing on the iPad

Share content using GoToMeeting on the iPad.

Length: 1:53 By: GoToMeeting

GoToMeeting Control Panel Quick Tip

Using the GoToMeeting Control Panel. Get more information at https://support.logmeininc.com/gotomeeting/help/using-the-control-panel-windows-and-mac-g2m040019

Length: 1:39 By: GoToMeeting

How to Join a GoToMeeting as an Attendee

Not sure how to join GoToMeeting sessions? Not to worry. Joining a meeting is simple with GoToMeeting. Once the organizer has sent you an invitation, on the day of the meeting simply click the URL link in your unique email to brought directly into the session. You can also join a meeting by entering a 9-digit meeting ID at GoToMeeting.com. Before joining a meeting, you will be prompted to choose whether you will be using your telephone or your mic and speakers. From the dropdown, you can choose which mic and speakers you would like to use if you have options. By using the “call me” feature, you can ask GoToMeeting to call you. Simply type in your phone number and you’ll receive a call from the GoToMeeting app that puts you right into the conference call. You can even save this number for future use. Once in the meeting, your control panel is located on the top right. If you joined with mic and speakers, you may over to use the telephone at any time, or vice versa. When calling in with telephone, make sure you enter the audio PIN you are provided. This allows you to be muted and unmuted by the organizer. Click the webcam button to share your webcam. If you are invited as a co-organizer, or are made presenter, you may have the ability to share your screen from your control panel. If you would like to ask a question of the organizer or anyone in the group, you may use the chat window to do so. For more information on how to join a GoToMeeting as an attendee visit this URL: https://www.gotomeeting.com/meeting/resources/gotomeeting-quick-and-helpful-guide-for-attendees. Get even more information at https://support.logmeininc.com/gotomeeting/help/view-and-manage-attendees-desktop-app-g2m040013

Length: 1:36 By: GoToMeeting

GoToMeeting Audio - Quick Tip

Simple to use GoToMeeting audio setup. Get more information at https://support.logmeininc.com/gotomeeting/help/view-and-manage-attendees-desktop-app-g2m040013

Length: 1:28 By: GoToMeeting

How to Schedule an Online Meeting on GoToMeeting

How to Schedule an Online Meeting on GoToMeeting Log in from GoToMeeting.com and click on “schedule” to get going right away. Give your online meeting a name. Choose if you’d like your meeting to be recurring, and select a date and time for your online meeting. A recurring online meeting is one that stays in your “my meetings” list for use any time with the same meeting ID and call-in numbers. Finally, choose the audio options for your scheduled meeting. Here, you can install the Outlook or Google Calendar plugin, allowing you to schedule meetings right from those programs. Click on “save” to view and/or copy your GoToMeeting invitation. You’ll see your scheduled meeting ready to start, share, edit, or delete listed right on your “my meetings” page. Read more about how to schedule a GoToMeeting session here: https://www.gotomeeting.com/features/instant-and-scheduled-meetings

Length: :43 By: GoToMeeting

GoToMeeting InstantJoin - Quick Tip

Quickly join GoToMeeting sessions with InstantJoin. Get more information at https://support.logmeininc.com/gotomeeting/help/web-app-attendee-guide-g2m090027

Length: :37 By: GoToMeeting

How to Join a GoToMeeting Meeting

Joining a GoToMeeting session is easier than ever with Chrome’s “instant join.” Invitees to GoToMeeting events will either receive the meeting ID to be entered at GoToMeeting.com, or they will receive an email with a meeting link. Once the ID is entered, or the meeting link is clicked, they will instantly join the GoToMeeting session. Attendees will be given the option to use VoIP or computer audio, or they can call in with any number that the organizer has provided. Once in the meeting, they will use the control panel on the right to participate in the meeting. If the organizer has begun sharing their screen, attendees will see what the organizer is showing. If the organizer has not begun screen sharing, attendees will see a waiting room screen. We recommend using a wired headset for optimal audio quality. It’s best to turn of any other wireless devices nearby, as this can sometimes interfere with the audio signal. With GoToMeeting, joining a meeting is simple, as online meetings should be. For more information on how to join a GoToMeeting meeting, visit the following URL: https://www.gotomeeting.com/meeting/resources/gotomeeting-quick-and-helpful-guide-for-attendees Get even more information at https://support.logmeininc.com/gotomeeting/help/how-to-join-a-meeting-g2m030001

Length: :57 By: GoToMeeting

How to Present at Meetings with GoToMeeting

GoToMeeting gives you all the tools you need to help make presenting easy. Sharing your screen in a GoToMeeting session allows you to present your entire screen, a document, a spreadsheet, or anything else you’d like your attendees to view. Just click the “Screen” button to get started. You can choose to share one or more of your monitors or even a single application. You can also whos a clean window desktop to hide icons and the taskbar. You’re also able to blank out the desktop background so that your attendees’ focus remains on the content you are presenting. How to Make Another Attendees the Presenter As an organizer you can make another attendee a presenter at any time. The presenter will then be able to pass control back to the organizer, or can choose someone else to present after them. Attendees who are asked to present will be asked to confirm before their screen is shown. You also have the option to request keyboard and mouse control. Other Tools Presenters can also use the drawing tool to draw directly on the screen so that the marks are visible to all attendees. An organizer can also give attendees the ability to use the drawing tools on their own screens. This allows participants to highlight areas and draw attention to certain parts of the screen to help illustrate their points. For more information on how to present at meetings with GoToMeeting, follow this URL: https://www.gotomeeting.com/meeting/resources/tips-on-getting-started-from-gotomeeting-customers Get even more information at https://support.logmeininc.com/gotomeeting/help/share-your-screen-windows-g2m040006

Length: 1:25 By: GoToMeeting

How to Join GoToMeeting from a Mac

Attendees can join GoToMeeting from a Mac by navigating to GoToMeeting.com, entering the meeting ID, and clicking join. Attendees may have received an email invitation to a GoToMeeting session. Those attendees will simply click the link provided them in that email. If the organizer has the web app enabled, attendees will join meetings instantly from their browser with no download required. If the attendee will be presenting at the meeting, or would like all controls available, they can easily download the full desktop version of the GoToMeeting software. This is a seamless transition, and attendees will not need to leave the meeting in return. Once in a meeting, the attendee control panel is on the right, and the viewer window (what the organizer is showing) is on the left. This viewer window can be expanded or moved around to your liking. The control panel allows attendees to mute themselves, expand or collapse the control panel, show their webcam if desired, change screen size, and chat with others in the meeting. When the meeting is over or you need to leave the meeting, simply click the red button at the top of the control panel. For more information on how to join GoToMeeting from a Mac, visit the following URL: https://www.gotomeeting.com/meeting/resources/gotomeeting-quick-and-helpful-guide-for-attendees Get even more information at https://support.logmeininc.com/gotomeeting/attendee-user-guide-mac

Length: 1:35 By: GoToMeeting

GoToMeeting Scheduling a Recurring Meeting Quick Tip

How to schedule a recurring GoToMeeting session. Get more information at https://support.logmeininc.com/gotomeeting/help/what-is-a-recurring-meeting-g2m090089

Length: :46 By: GoToMeeting

GoToMeeting Screen Sharing Quick Tip

The basics of screen sharing with GoToMeeting. Get more information at https://support.logmeininc.com/gotomeeting/help/share-your-screen-windows-g2m040006

Length: 1:32 By: GoToMeeting

GoToMeeting HDFaces for Organizer

Using HDFaces in your GoToMeeting sessions. Get more information at https://link.gotomeeting.com/webcam-desktop-help

Length: 1:53 By: GoToMeeting

GoToMeeting Outlook Plugin

How to sync Outlook with your GoToMeeting account. Get more information at https://link.gotomeeting.com/outlook-plugin-help

Length: 3:13 By: GoToMeeting

GoToMeeting Web App - Chrome Instant Join

Join a GoToMeeting session instantly with Chrome. Get more information at https://link.gotomeeting.com/web-app-help

Length: 2:42 By: GoToMeeting

GoToMeeting - Boosting Customer Loyalty

Creative ways to boost customer loyalty.

Length: 2:36 By: GoToMeeting

GoToMeeting Co-organizer Training

Invite a co-organizer to assist with, or run, your GoToMeeting session. Get more information at https://link.gotomeeting.com/coorganizer-help

Length: 2:13 By: GoToMeeting

GoToMeeting Meeting Spaces Quick Tip

Learn how to use GoToMeeting's Meeting Spaces. Get more information at https://support.logmeininc.com/gotomeeting/help/public-meeting-spaces-beta-g2m020027

Length: :48 By: GoToMeeting

GoToMeeting Adding a Company Logo Quick Tip

Add a company logo to GoToMeeting account. Get more information at https://support.logmeininc.com/gotomeeting/help/set-product-defaults-in-admin-settings-g2m500002

Length: 1:13 By: GoToMeeting

GoToMeeting Recording Basics

Learn to record, and share, your GoToMeeting sessions. Get more information at https://support.logmeininc.com/gotomeeting/help/recording-and-playback-faqs-g2m050012

Length: 3:23 By: GoToMeeting

InRoom Link Overview

Learn about InRoom Link with GoToMeeting. Get more information at https://support.logmeininc.com/gotomeeting/help/inroom-link-for-video-conference-rooms-and-systems-g2m220010

Length: 2:11 By: GoToMeeting

GoToMeeting Android Screen Sharing - Quick Tip

Sharing your screen with an Android device. Get more information at https://support.logmeininc.com/gotomeeting/help/share-your-screen-android-g2m090045

Length: 1:08 By: GoToMeeting

GoToMeeting Cloud Recording - Quick Tip

Quickly learn to use Cloud Recording with GoToMeeting.

Length: 1:36 By: GoToMeeting

GoToMeeting Transcripts - Quick Tip

GoToMeeting Transcription and the Smart Meeting Assistant.

Length: 2:33 By: GoToMeeting

GoToMeeting Call Me - Quick Tip

Learn about GoToMeeting's "Call Me" feature.

Length: 1:33 By: GoToMeeting

GoToMeeting - Business Messaging Overview

Learn all about our new Business Messaging with GoToMeeting.

Length: 3:04 By: GoToMeeting

How to Manage an Organizer Account in GoToMeeting

As a GoToMeeting organizer, you are able to manage your individual account settings, including your personal information and login information. If you’re an organizer on a corporate account with multiple organizers, there may be some settings which are designated by your administrator. This video will focus on how you as an individual organizer can manage your own GoToMeeting account. Start by logging into your organizer account at GoToMeeting.com. You will be taken to your “My Meetings” page which will show you any meetings you have scheduled and feature a tab to view you meeting history. On the top right, you can open a dropdown to move around the site. The settings tab will allow you to adjust your default audio options. You can also add additional numbers for other countries. You can add a custom logo to your GoToMeeting organizer account. For more information on how to manage an organizer account in GoToMeeting or for info on additional capabilities like starting a GoToMeeting w/ multiple organizers, visit this URL: https://www.gotomeeting.com/meeting/online-meeting-support Get even more information at https://support.logmeininc.com/gotomeeting/help/g2m090048

Length: 4:01 By: GoToMeeting

GoToMeeting Administration Center - Quick Tip

A quick look at the GoToMeeting Administration Center. Get more information at https://support.logmeininc.com/gotomeeting/help/set-product-defaults-in-admin-settings-g2m500002

Length: 1:10 By: GoToMeeting

How to Choose Preferences on GoToMeeting

Once you have installed the GoToMeeting software on your PC, click on the orange daisy icon in your system tray to access your preferences. The preferences menu gives you access to most of the settings you can adjust for your GoToMeeting account. This include basic start-up items and your general session identity and login. You can choose various meeting options for yourself and your attendees under the ‘meetings’ tab. You’ll also be able to manage your GoToWebinar or GoToTraining preferences if you have either or both of these programs also. In the recordings pane, you can set all of your recording preferences. These include what audio you want to record, whether to convert recording immediately after the event, and it allows you to adjust the location your recordings are saved to. Integrations lets you integrate with Outlook, Lotus Notes, and most other default applications. The connection pane lets you test your meeting connection and offers a link to our support center, if ever needed. The audio tab lets you test and change both your microphone setup, as well as your speaker setup. You will also notice some advanced audio feature available here. Finally, the webcam tab will detect if you have a webcam available for use and will allow you to adjust webcam settings and any specific webcam model preferences. Customizing your GoToMeeting experience is easy to with the simple-to-use preferences menu. For more information on how to choose preferences on GoToMeeting, read more at the URL below: https://www.gotomeeting.com/meeting/resources/tips-on-getting-started-from-gotomeeting-customers

Length: 1:34 By: GoToMeeting

Billing Center - Managing Subscription and Billing

Use the Billing Center to easily manage your account. Get more information at https://support.logmeininc.com/gotomeeting/help/how-do-i-log-in-to-the-billing-center-g2m800017

Length: 2:55 By: GoToMeeting