Videos

How to Join as an Attendee on GoToMeeting

How to Join a GoToMeeting as an Attendee Not sure how to join GoToMeeting sessions? Not to worry. Joining a meeting is simple with GoToMeeting. Once the organizer has sent you an invitation, on the day of the meeting simply click the URL link in your unique email to brought directly into the session. You can also join a meeting by entering a 9-digit meeting ID at GoToMeeting.com. Before joining a meeting, you will be prompted to choose whether you will be using your telephone or your mic and speakers. From the dropdown, you can choose which mic and speakers you would like to use if you have options. By using the “call me” feature, you can ask GoToMeeting to call you. Simply type in your phone number and you’ll receive a call from the GoToMeeting app that puts you right into the conference call. You can even save this number for future use. Once in the meeting, your control panel is located on the top right. If you joined with mic and speakers, you may over to use the telephone at any time, or vice versa. When calling in with telephone, make sure you enter the audio PIN you are provided. This allows you to be muted and unmuted by the organizer. Click the webcam button to share your webcam. If you are invited as a co-organizer, or are made presenter, you may have the ability to share your screen from your control panel. If you would like to ask a question of the organizer or anyone in the group, you may use the chat window to do so. For more information on how to join a GoToMeeting as an attendee visit this URL: https://www.gotomeeting.com/meeting/resources/gotomeeting-quick-and-helpful-guide-for-attendees

Length: 5:05 By: GoToMeeting

How to Download GoToMeeting for Chrome

Learn how to easily join a GoToMeeting session from Chrome.

Length: 1:10 By: GoToMeeting

How to Use GoToMeeting on a Windows Computer

Right-click on the icon in the lower right corner of your desktop. Click on “meet now” to start an impromptu meeting. This will simply start a meeting and provide you with a link to send out in order to invite attendees to the meeting. Click on “schedule a meeting” to set up a session for later. Click on “my meetings” to check your scheduled events any time. Here, you can select any scheduled meeting and start it, send out more invitations, edit the meeting, or delete it from your list of scheduled events. From your windows system tray icon, you can also access your GoToMeeting preferences. This is where you can adjust your account login and general settings. You can also check your audio input and output. For more information on how to use GoToMeeting on a Windows computer, follow this URL: https://support.logmeininc.com/gotomeeting/organizer-user-guide

Length: 3:06 By: GoToMeeting

GoToMeeting Audio Made Easy

Learn about GoToMeeting audio features. Get more information at https://link.gotomeeting.com/audio-mode-help

Length: 5:04 By: GoToMeeting

GoToMeeting Jumpstart Organizer Basics

A full, recorded training of the GoToMeeting software. Get more information at https://support.logmeininc.com/gotomeeting/help/organizer-quick-start-g2m010022

Length: 51.30 By: GoToMeeting

GoToMeeting Organizer Training Part One

Planning and scheduling a GoToMeeting session. Get more information at https://support.logmeininc.com/gotomeeting/help/schedule-from-the-web-g2m090082

Length: 6:08 By: GoToMeeting

GoToMeeting Organizer Training Part Two

Getting started with hosting a GoToMeeting session. Get more information at https://support.logmeininc.com/gotomeeting/help/host-a-meeting-online-web-app-g2m090008

Length: 4:42 By: GoToMeeting

How to Navigate the GoToMeeting Website

Sign in to your account. Once logged in, you’ll see any scheduled meetings you have set up. You’ll have the option to start an impromptu meeting, called a “meet now,” you can schedule a meeting for later, or you can start a previously scheduled event. If you wish to set up a new meeting, click on “schedule a meeting.” You can choose whether you would like it to occur once or multiple times. You can select date(s) and set meeting time and time zone. You can also select the audio options you would like to provide. Best practice is to provide VoIP and also a telephone number. You can also invite co-organizers by typing in their email addresses. Invited co-organizers can start and host your meeting if you are not able to. Choose if you would like to require a meeting password. If you do set up a password, you will need to notify all of your meeting attendees. “Labs” is a tab that allows you to see the latest additions to GoToMeeting including Sightboard which allows you to use your webcam to show your whiteboard to attendees as if they were sitting right in front of it. There are many more Labs features available now and coming soon. At the bottom of your right hand toolbar, you will see other Citrix products you have set up. For more information on how to navigate the GoToMeeting website or join a meeting from the GoToMeeting site, follow this URL: https://www.gotomeeting.com/meeting/join-meeting Get even more information at https://support.logmeininc.com/gotomeeting/help/host-a-meeting-online-web-app-g2m090008

Length: 4:56 By: GoToMeeting

GoToMeeting GoToMeet.me

Learn how to create a personalized meeting room. Get more information at https://support.logmeininc.com/gotomeeting/help/create-a-personal-meeting-page-g2m020016

Length: 2:50 By: GoToMeeting

GoToMeeting Outlook Plugin

How to sync Outlook with your GoToMeeting account. Get more information at https://link.gotomeeting.com/outlook-plugin-help

Length: 2:55 By: GoToMeeting

GoToMeeting - Screen Sharing on the iPad

Share content using GoToMeeting on the iPad.

Length: 1:53 By: GoToMeeting

GoToMeeting Control Panel Quick Tip

Using the GoToMeeting Control Panel. Get more information at https://support.logmeininc.com/gotomeeting/help/using-the-control-panel-windows-and-mac-g2m040019

Length: 1:39 By: GoToMeeting

How to Use GoToMeeting Audio

Simple to use GoToMeeting audio setup. Get more information at https://support.logmeininc.com/gotomeeting/help/view-and-manage-attendees-desktop-app-g2m040013

Length: 1:28 By: GoToMeeting

How to Schedule an Online Meeting on GoToMeeting

How to Schedule an Online Meeting on GoToMeeting Log in from GoToMeeting.com and click on “schedule” to get going right away. Give your online meeting a name. Choose if you’d like your meeting to be recurring, and select a date and time for your online meeting. A recurring online meeting is one that stays in your “my meetings” list for use any time with the same meeting ID and call-in numbers. Finally, choose the audio options for your scheduled meeting. Here, you can install the Outlook or Google Calendar plugin, allowing you to schedule meetings right from those programs. Click on “save” to view and/or copy your GoToMeeting invitation. You’ll see your scheduled meeting ready to start, share, edit, or delete listed right on your “my meetings” page. Read more about how to schedule a GoToMeeting session here: https://www.gotomeeting.com/features/instant-and-scheduled-meetings

Length: :54 By: GoToMeeting

How to Use Instant Join in GoToMeeting

Getting attendees to your meeting is easier than ever with GoToMeeting’s Instant Join. After logging in to your GoToMeeting account, you can enable Instant Join on your account from the settings menu. Once enabled, your attendees will join your meeting via their Chrome or Firefox web browsers, without having to download the GoToMeeting software. Once registered, attendees will receive a link to the meeting. It’s as simple as clicking that link to join. They will join the session instantly, and can even switch to the full desktop version in-session. Instant Join helps make getting attendees to your meetings simple. For more information on how to use Instant Join in GoToMeeting, or to instantly join a GoToMeeting event, visit this URL: https://www.gotomeeting.com/meeting/join-meeting

Length: :37 By: GoToMeeting

How to Join a GoToMeeting Meeting

Joining a GoToMeeting session is easier than ever with Chrome’s “instant join.” Invitees to GoToMeeting events will either receive the meeting ID to be entered at GoToMeeting.com, or they will receive an email with a meeting link. Once the ID is entered, or the meeting link is clicked, they will instantly join the GoToMeeting session. Attendees will be given the option to use VoIP or computer audio, or they can call in with any number that the organizer has provided. Once in the meeting, they will use the control panel on the right to participate in the meeting. If the organizer has begun sharing their screen, attendees will see what the organizer is showing. If the organizer has not begun screen sharing, attendees will see a waiting room screen. We recommend using a wired headset for optimal audio quality. It’s best to turn of any other wireless devices nearby, as this can sometimes interfere with the audio signal. With GoToMeeting, joining a meeting is simple, as online meetings should be. For more information on how to join a GoToMeeting meeting, visit the following URL: https://www.gotomeeting.com/meeting/resources/gotomeeting-quick-and-helpful-guide-for-attendees Get even more information at https://support.logmeininc.com/gotomeeting/help/how-to-join-a-meeting-g2m030001

Length: :57 By: GoToMeeting

How to Present at Meetings with GoToMeeting

GoToMeeting gives you all the tools you need to help make presenting easy. Sharing your screen in a GoToMeeting session allows you to present your entire screen, a document, a spreadsheet, or anything else you’d like your attendees to view. Just click the “Screen” button to get started. You can choose to share one or more of your monitors or even a single application. You can also whos a clean window desktop to hide icons and the taskbar. You’re also able to blank out the desktop background so that your attendees’ focus remains on the content you are presenting. How to Make Another Attendees the Presenter As an organizer you can make another attendee a presenter at any time. The presenter will then be able to pass control back to the organizer, or can choose someone else to present after them. Attendees who are asked to present will be asked to confirm before their screen is shown. You also have the option to request keyboard and mouse control. Other Tools Presenters can also use the drawing tool to draw directly on the screen so that the marks are visible to all attendees. An organizer can also give attendees the ability to use the drawing tools on their own screens. This allows participants to highlight areas and draw attention to certain parts of the screen to help illustrate their points. For more information on how to present at meetings with GoToMeeting, follow this URL: https://www.gotomeeting.com/meeting/resources/tips-on-getting-started-from-gotomeeting-customers Get even more information at https://support.logmeininc.com/gotomeeting/help/share-your-screen-windows-g2m040006

Length: 1:25 By: GoToMeeting

How to Join GoToMeeting from a Mac

Attendees can join GoToMeeting from a Mac by navigating to GoToMeeting.com, entering the meeting ID, and clicking join. Attendees may have received an email invitation to a GoToMeeting session. Those attendees will simply click the link provided them in that email. If the organizer has the web app enabled, attendees will join meetings instantly from their browser with no download required. If the attendee will be presenting at the meeting, or would like all controls available, they can easily download the full desktop version of the GoToMeeting software. This is a seamless transition, and attendees will not need to leave the meeting in return. Once in a meeting, the attendee control panel is on the right, and the viewer window (what the organizer is showing) is on the left. This viewer window can be expanded or moved around to your liking. The control panel allows attendees to mute themselves, expand or collapse the control panel, show their webcam if desired, change screen size, and chat with others in the meeting. When the meeting is over or you need to leave the meeting, simply click the red button at the top of the control panel. For more information on how to join GoToMeeting from a Mac, visit the following URL: https://www.gotomeeting.com/meeting/resources/gotomeeting-quick-and-helpful-guide-for-attendees Get even more information at https://support.logmeininc.com/gotomeeting/attendee-user-guide-mac

Length: 1:35 By: GoToMeeting

GoToMeeting Scheduling a Recurring Meeting Quick Tip

How to schedule a recurring GoToMeeting session. Get more information at https://support.logmeininc.com/gotomeeting/help/what-is-a-recurring-meeting-g2m090089

Length: :46 By: GoToMeeting

GoToMeeting Screen Sharing Quick Tip

Sharing your screen is easy and intuitive with GoToMeeting, making it one of the best screen share programs. Whether you are the organizer of a GoToMeeting event, an invited presenter, or an attendee who has been made presenter, it is easy to share what you would like with GoToMeeting. Once in a meeting, the organizer will have a slightly more robust control panel on the top right. This includes options for showing their screen. If an attendee has been made presenter, their control panel will adjust to include these options. All screen sharing options can be found under the dropdown that looks like a monitor. Click on the “screen” dropdown, and your options are as follows: show everything on your entire screen, show your entire desktop with a clean screen without icons at the bottom, or show only a specific program you have open. How to Change Presenters & Share Keyboard and Mouse Options Changing presenters and sharing keyboard and mouse options are also listed in this dropdown. Whether the organizer is presenting, or an attendee has been made presenter, these options will be available to both of them. For more information on how to screen share with GoToMeeting, visit this URL: https://www.gotomeeting.com/screen-share Get even more information at https://support.logmeininc.com/gotomeeting/help/share-your-screen-windows-g2m040006

Length: 1:32 By: GoToMeeting

GoToMeeting - Meeting Lock

Lock your GoToMeeting session to avoid attendee overlap.

Length: 1:11 By: GoToMeeting

How to Use HDFaces Organizer by GoToMeeting

In this video, you’ll learn how to turn on and use HDFaces, how to customize your webcam settings, and learn a bit about HDFaces organizer controls. HDFaces requires both the webcam and the GoToMeeting software to be installed on the computer you’ll be using to join the meeting. A high-definition webcam is recommended in order to take advantage of the high-resolution streaming offered by HDFaces. Before the meeting, make sure that the webcam is properly connected to the computer and ready for use. Once the GoToMeeting session has begun, one-click activation of the webcam is accessible from a couple different places on the control panel: at the top, and within the attendee pane. It is also available from the minimized control panel. Make sure settings are optimized in the webcam panel. Click on the webcams dropdown and select preferences. The preferences menu shows the webcam that is being used by HDFaces, and the display format. The advanced tab allows the streaming video to be fine-tuned. The webcam viewer window can be maximized, minimized, and expanded. Webcam streaming can be stopped with the click of any of the webcam buttons in the control panel. In addition, organizers may turn off an attendee’s webcam and they can request that an attendee turn on their webcam if it is not on already. Up to 25 webcams can be streamed at once. To learn more about How to Use HDFaces Organizer by GoToMeeting, visit this URL: https://www.gotomeeting.com/webinar/resources/gotowebinar-with-hdfaces-fact-sheet

Length: 1:53 By: GoToMeeting

GoToMeeting Salesforce Classic Integration

Use the GoToMeeting and Salesforce integration in Classic mode.

Length: 2:38 By: GoToMeeting

GoToMeeting Salesforce Lightning Integration

Use the GoToMeeting and Salesforce integration in Lightning mode.

Length: 2:48 By: GoToMeeting

How to Use the GoToMeeting Outlook Plugin

How to Use the GoToMeeting Outlook Plugin Welcome to a brief tutorial on how to use the GoToMeeting Outlook plugin. Wondering how to set up a GoToMeeting in Outlook? The GoToMeeting Outlook plugin allows you to schedule meetings directly from your Outlook calendar. You can then email invitations directly to your contacts. The Outlook plugin is compatible with Windows XP or newer. How to Install the GoToMeeting Outlook Plugin To install the GoToMeeting Outlook plugin, close Outlook and login to your GoToMeeting account from GoToMeeting.com. In the gray bar across the top, click “setttings.” In the calendar integration section of the next page, click “download the Outlook plugin.” Open the downloaded file and click “run.” The GoToMeeting plugin should now be installed, and settings can be adjusted within the “add-ins” tab within Outlook. If you do not see the plugin installed, you may just need to restart Outlook. For more information on how to use the GoToMeeting Outlook plugin or how to set up a GoToMeeting in Outlook, visit this URL: https://support.logmeininc.com/gotomeeting/help/install-gotomeeting-in-outlook-for-windows-g2m090087?c_prod=g2m&c_name=plugin-help Get even more information at https://link.gotomeeting.com/outlook-plugin-help

Length: 3:13 By: GoToMeeting

GoToMeeting Web App

Join GoToMeeting with the Web App and Chrome.

Length: 2:42 By: GoToMeeting

GoToMeeting - Boosting Customer Loyalty

Creative ways to boost customer loyalty.

Length: 2:36 By: GoToMeeting

How to Use Co-organizer Features in GoToMeeting

Welcome to a brief tutorial on how an organizer on a GoToMeeting account can invite other organizers from their team to be co-organizers in a GoToMeeting session. A common example of a need for this option is when one organizer schedules meetings, but another organizer hosts the actual GoToMeeting events. The main organizer starts by logging into his or her own account at GoToMeeting.com. Once logged into the account, the organizer will click on “schedule a meeting” at the top of the “My Meetings” page. When scheduling a meeting, under the “co-organizers” tab, the organizer can enter the email of a co-organizer and click “save.” This will send a copy of the meeting to the co-organizers list of scheduled meetings. Next, a copy of the meeting invitation will open, which can be sent out to attendees. For more information on how to use co-organizer features in GoToMeeting, visit this URL: https://link.gotomeeting.com/coorganizer-help People searching for help on using the co-organizer feature in GoToMeeting also search: “GoToMeeting change organizer” or “GoToMeeting co organizer start meeting” in their preferred search engine.

Length: 2:13 By: GoToMeeting

How to Use Meeting Spaces in GoToMeeting

GoToMeeting now offers a new Meeting Spaces feature. Meeting Spaces allows you to customize your sessions even more by adding an agenda and meeting materials. When scheduling or editing your meetings, you’ll see the option to add a meeting agenda for you and all attendees to view before, during, and after your session. You’re also able to add materials to be used before, during, or after your GoToMeeting event. You can browse and add, or drag and drop materials, such as PDFs, spreadsheets, and word documents, into your session. From the Meeting Spaces page, you can copy the meeting invite and distribute it to more attendees, and can also adjust your meeting and audio settings. This feature is only available when you schedule a meeting from the GoToMeeting web portal. For more information on how to use Meeting Spaces in GoToMeeting, or for more information on your personal meeting room, follow this URL: https://www.gotomeeting.com/features/online-meeting-room

Length: :48 By: GoToMeeting

GoToMeeting Adding a Company Logo Quick Tip

Add a company logo to GoToMeeting account. Get more information at https://support.logmeininc.com/gotomeeting/help/set-product-defaults-in-admin-settings-g2m500002

Length: 1:13 By: GoToMeeting

GoToMeeting Recording Basics

Learn to record, and share, your GoToMeeting sessions. Get more information at https://support.logmeininc.com/gotomeeting/help/recording-and-playback-faqs-g2m050012

Length: 3:23 By: GoToMeeting

InRoom Link Overview

Learn about InRoom Link with GoToMeeting. Get more information at https://support.logmeininc.com/gotomeeting/help/inroom-link-for-video-conference-rooms-and-systems-g2m220010

Length: 2:11 By: GoToMeeting

GoToMeeting Android Screen Sharing - Quick Tip

Sharing your screen with an Android device. Get more information at https://support.logmeininc.com/gotomeeting/help/share-your-screen-android-g2m090045

Length: 1:08 By: GoToMeeting

GoToMeeting - How to Use Cloud Based Recording

Recording and sharing GoToMeeting sessions just got easier. With a streamlined experience, we’ve eliminated the time required for downloading and converting recordings by offering an automated and fully cloud based recording solution. Once you’ve stopped recording a GoToMeeting session, your recording will automatically be uploaded to your private cloud space. Please note that it may take a few minutes for the recording to be converted and uploaded to be available in your meeting history. Organizers no longer need to manually convert and upload recordings to make them available. After closing a meeting, you’re simply taken back to your “My Meetings” page. Click on “Meeting History” and you’ll not only see your uploaded recordings listed, but you’ll be able to view them, download them, share them, or delete them with ease. You can also view a list of all attendees at your meeting session. You can view their name and email address as well as their join and departure times. With online cloud recording, GoToMeeting has made recording and sharing recorded GoToMeeting sessions simple. To learn more about how to use cloud based recording with GoToMeeting, visit this URL: https://blog.gotomeeting.com/simpler-faster-meeting-recording/

Length: 1:36 By: GoToMeeting

GoToMeeting Transcripts - Quick Tip

GoToMeeting Transcription and the Smart Meeting Assistant.

Length: 2:33 By: GoToMeeting

GoToMeeting Call Me - Quick Tip

Learn about GoToMeeting's "Call Me" feature.

Length: 1:33 By: GoToMeeting

GoToMeeting - Business Messaging Overview

Learn all about our new Business Messaging with GoToMeeting.

Length: 3:04 By: GoToMeeting

GoToMeeting - Enable Business Messaging

Enable Business Messaging on your GoToMeeting account.

Length: 1:17 By: GoToMeeting

LogMeIn Administration Center - Add Users

Invite software users and create settings templates

Length: 2:42 By: GoToMeeting

How to Manage an Organizer Account in GoToMeeting

As a GoToMeeting organizer, you are able to manage your individual account settings, including your personal information and login information. If you’re an organizer on a corporate account with multiple organizers, there may be some settings which are designated by your administrator. This video will focus on how you as an individual organizer can manage your own GoToMeeting account. Start by logging into your organizer account at GoToMeeting.com. You will be taken to your “My Meetings” page which will show you any meetings you have scheduled and feature a tab to view you meeting history. On the top right, you can open a dropdown to move around the site. The settings tab will allow you to adjust your default audio options. You can also add additional numbers for other countries. You can add a custom logo to your GoToMeeting organizer account. For more information on how to manage an organizer account in GoToMeeting or for info on additional capabilities like starting a GoToMeeting w/ multiple organizers, visit this URL: https://www.gotomeeting.com/meeting/online-meeting-support Get even more information at https://support.logmeininc.com/gotomeeting/help/g2m090048

Length: 4:01 By: GoToMeeting

How to Use the Administration Center on GoToMeeting

The Administration Center is used for all collaboration products, whether you have just GoToMeeting, or if you also have GoToTraining or GoToWebinar. The new Administration Center functions similarly to the administration center you may be used to, but has been updated with a new user interface and an even easier to use design. If you are the administrator of a corporate account, login from GoToMeeting.com. Here, you can easily manage your users and products from the options at left. You can add new users, adjust organizer settings, manage groups, run reports, and adjust any administrative settings you prefer for yourself. You can also view how many of your various software licenses you have available. At the top of the page, you can view your past and upcoming activity. Click “get support” to access the support center and select your admin name to navigate to the administration center of a specific product. Users will love the design of the new administration center and will find it very intuitive. For more information on how to use the Administration Center on GoToMeeting or for answers to other frequently asked questions, visit this URL: https://www.gotomeeting.com/meeting/online-meeting-support

Length: 1:10 By: GoToMeeting

How to Choose Preferences on GoToMeeting

Once you have installed the GoToMeeting software on your PC, click on the orange daisy icon in your system tray to access your preferences. The preferences menu gives you access to most of the settings you can adjust for your GoToMeeting account. This include basic start-up items and your general session identity and login. You can choose various meeting options for yourself and your attendees under the ‘meetings’ tab. You’ll also be able to manage your GoToWebinar or GoToTraining preferences if you have either or both of these programs also. In the recordings pane, you can set all of your recording preferences. These include what audio you want to record, whether to convert recording immediately after the event, and it allows you to adjust the location your recordings are saved to. Integrations lets you integrate with Outlook, Lotus Notes, and most other default applications. The connection pane lets you test your meeting connection and offers a link to our support center, if ever needed. The audio tab lets you test and change both your microphone setup, as well as your speaker setup. You will also notice some advanced audio feature available here. Finally, the webcam tab will detect if you have a webcam available for use and will allow you to adjust webcam settings and any specific webcam model preferences. Customizing your GoToMeeting experience is easy to with the simple-to-use preferences menu. For more information on how to choose preferences on GoToMeeting, read more at the URL below: https://www.gotomeeting.com/meeting/resources/tips-on-getting-started-from-gotomeeting-customers

Length: 1:34 By: GoToMeeting

Billing Center - Managing Subscription and Billing

Use the Billing Center to easily manage your account. Get more information at https://support.logmeininc.com/gotomeeting/help/how-do-i-log-in-to-the-billing-center-g2m800017

Length: 2:55 By: GoToMeeting