FAQ

Why do I get a message stating that my connection to the mediation server was lost?

Issue

Objective

Environment

Procedure

Answer

Connection to the mediation server bibi.hamachi.cc has been unexpectedly lost can be caused by:

  • Peak hours when your ISP has a large amount of traffic and it is related to packet loss/latency. If the connection becomes too lossy to keep a stable connection with the server, it will drop the connection.
  • Being behind a proxy/gateway that does not support persistent connections. This is less common, and if this were the case, you would have issues keeping peer to peer tunnels active.

Cause

Resolution

Additional Information