FAQ

How to update/remove network share credentials for LogMeIn Hamachi

Issue

Objective

Environment

Procedure

Answer

Windows and Mac allow you to save credentials when connecting to Network resources. If stored credentials are expired or no longer valid, the target share returns an error: 

The network folder specified is currently mapped using a different user name and password.

How to clear stored credentials

On Windows

  1. Open your Start menu and in the search bar type manage passwords.
  2. Select Manage Windows Credentials.
  3. Check/edit/delete your saved network credentials as required

Using Command Line

net use \\ComputerName\FolderName$ /delete

On a Mac

  1. In Finder, click Go at the top of the screen.
  2. Click Utilities.
  3. Click Keychain access.
  4. Under login, ctrl+click the relevant entry.
  5. Click delete.

Note: You can't delete credentials via Terminal.

Cause

Resolution

Additional Information