When will my Grasshopper number start working?

Your toll-free or local numbers will most likely be active within minutes of signing up, and you can start using your account right away.

There are a few exceptions to instant activation:

Vanity Numbers: 

  • Custom Toll Free phone numbers can take 1-3 business days to become active. We recommend that you wait until you have tested the new number for functionality before publishing any materials or doing any advertising with it.

Number Transfers:

  • Toll-free numbers you transfer to Grasshopper from other providers can take up to 3- 5 business days to activate, depending on how quickly they're released to Grasshopper.
  • Local numbers you transfer to Grasshopper from other providers can take up to 10 business days to transfer.

(If you're porting in a number, you will automatically be assigned a temporary number to set up your account and when the port is successful, we'll swap out the number for the ported in one.)

Pro-tip: Before you market or advertise your Grasshopper number, make sure it’s active and working!