What is the Business SMS (texting) feature?

Available only in the US and Canada, Grasshopper clients can send and receive text messages from their Grasshopper numbers

Price:

$10/month per number with unlimited usage*

Example: Activate it on three of your 5 Grasshopper numbers and pay $30 per month

Eligibility:

With very few exceptions, any Grasshopper number is eligible to have the Business SMS feature added. Toll free, Canadian and US local numbers can be enabled for Business SMS.

Note: texting from a toll free to a Canadian number is currently not supported, but we're working on it.

How to get it:

You can add Business SMS when you sign up, from the Features page in the user interface and also by calling or emailing Grasshopper support.

How it works:

Once you’ve signed up, you’ll receive and send text messages using the Grasshopper Android or iPhone app . Only admin users have access to the texting features.

If you enable push notifications for the Grasshopper app, you’ll receive a notification each time you get a text message.

NOTE: Push notifications must be enabled to receive text messages.

Limitations:

  • Can’t send from a toll free to a Canadian mobile number

  • Can’t send to or receive texts from numbers other than US and Canadian local numbers (i.e, you can't yet send text abroad)

  • Can’t send or receive group texts or picture text messages from a Toll Free number

  • Can’t send to short codes (no voting for american idol, etc)

*Unlimited usage is subject to our fair usage policy, outlined in the terms and conditions .