How do I add an extension?

Note that you can use any combination of department and employee extensions, which function the same but look a little different (department extensions are 0-6, while employee extensions are 700-799).

  1. Log in to https://nuui.us.grasshopper.com/Extensions (or click Extensions in the top menu). 
  2. Click Add extension next to either "Department Extensions" or "Employee Extensions".
  3. You will see "Extension <#> - New Extension" is now created. 

That's it! Just like the default "Extension 0", each new extension that is created will by default forward calls directly to the phone number you used to sign up with.

To continue, you can edit the details of your extension