FAQs for Free Outbound Calling
What is free outbound calling?
Starting June 14, 2017, all customers will be able to make outbound calls (within the continental U.S. and Canada only) from their Grasshopper number for free. These calls will no longer count against your minute usage so call away!
How do I activate free outbound calling?
There's nothing you need to do to activate this feature. Free outbound calling has already been activated for all customers.
Do I need to be on a special plan to get free outbound calls?
Free outbound calling is included in all plans.
How do I make an outbound call?
Are all of my outbound calls free?
Free outbound calling applies to calls within the continental U.S. and Canada only. Alaska, Hawaii and U.S. territories are not included.
International rates will still apply to offshore calls and calls outside of the U.S. and Canada.
Will my outbound calls still show up in my dashboard and reports?
Yes, your outbound calls will still show up in your dashboard and reports.
Are there any limits on free outbound calling?
All outbound calls are subject to our reasonable use policy . Grasshopper reserves the right without prior notice to disconnect or suspend your service if we determine that your use of the service violates the reasonable use policy.