Why am I being told that I can't join or start because I am already in a session when I'm not?
When starting or joining a meeting an error pops up "There is already a session running".
You may have a previous meeting that did not end cleanly stuck in the processes
To terminate the stuck process
- Right click on task bar
- Click Start Task Manager
- Click the Processes tab
- End any processes that begin with g2m
- Attempt to relaunch your session
It is recommended that you uninstall and reinstall the GoTo Opener in addition to GoToMeeting to permanently resolve this issue.