TROUBLESHOOTING

Text written in the Custom Fields in the Confirmation Emails do not carry over when the session is Copied

Issue

Text written in the Custom Fields in the Confirmation Emails do not carry over when the session is Copied

Objective

Environment

  • GoToWebinar

Procedure

Answer

Cause

Resolution

Workaround :

  1. Copy/paste the text from the session you copied into the new session you created.

Additional Information

An Engineering ticket has been filed. No ETA at this time.