TROUBLESHOOTING

Screen Sharing Is Paused When Screen Sharing Application

Issue

When sharing any specific application on a Lenovo computer, gets "move this window away from the shared application, it is pausing screen sharing" message and a gray box is highlighted on screen.

Objective

Environment

  • GoToMeeting
  • Windows 10
  • Lenovo computer

Procedure

Answer

Cause

It is an issue with the LenovoTSFAP.exe, part of LenovoHandwriting and it is developed by PenPower.

Resolution

  1. Open Programs & Features
  2. Uninstall Lenovo Handwriting

Additional Information

Simply ending the LenovoTSFAP.exe does not resolve the issue as it is set to re-start automatically. Changing the Startup type to Manual or Disabled in Services and killing the process may work.