TROUBLESHOOTING

My built-in Lenovo webcam is displayed upside down

Issue

  • Built-in webcam in Lenovo laptop is displayed upside down
  • Using Tent-Mode on Lenovo Laptop
  • Webcam appears right side up in other programs

Objective

Environment

  • GoToMeeting
  • GoToWebinar
  • GoToTraining
  • Windows
  • Lenovo Laptop

Procedure

Answer

Cause

This is a known issue with Lenovo when their laptop is in Tent Mode

Resolution

  1. Download and install the Free version of ManyCam
  2. While the GoTo software is running, open the ManyCam software
  3. Use the Flip & Rotate section in the ManyCam dashboard to adjust your webcam

Additional Information

This is not a GoTo issue directly
GoTo does not endorse ManyCam