TROUBLESHOOTING

Incorrect time displayed when adding GoToWebinar session to Google Calendar

Issue

  • Occurs when clicking on Google Calendar from a registration confirmation email
  • The time that shows in the Google Calendar is different from the Webinar start time

Objective

Environment

  • GoToWebinar
  • Google Calendar

Procedure

Answer

Cause

This ticket has been reopened for investigation, issue is still occurring.

Resolution

Additional Information