TROUBLESHOOTING

Copy of the No Show Follow Up Email sent to Organizer shows more absentees than expected

Issue

The copy of the No Show Follow Up Email sent to Organizer shows more absentees than expected in the line, 'This email was sent to <x> absentees' .

Objective

Environment

  • Copy of the No Show Follow Up email sent to the Organizer
  • Upon Approval Webinars

Procedure

Answer

Cause

The registrants that were not Approved or Denied are calculated in the 'This email was sent to absentees.

Resolution

None at this time.

Additional Information