TROUBLESHOOTING

'Check system requirements' link contains null value in Co-Organizer Reminder Emails

Issue

  • Check system requirements link in Webinar Co-Organizer Reminder Emails contains a null value
  • Clicking link leads to http://null

Objective

Environment

  • GoToWebinar
  • Reminder Emails sent to Co-Organizers

Procedure

Answer

Cause

Resolution

Workaround :
1. Go to https://joincheck.gotowebinar.com/ in your web browser to perform the system check

Additional Information

An Engineering ticket has been filed. No ETA at this time.