TROUBLESHOOTING

Approve and Deny buttons don't do anything from the Registrant Details page

Issue

The Approve and Deny buttons don't do anything from the Registrant Details page

Objective

Environment

  • Manual approval Webinars
  • Chrome
  • Internet Explorer
  • Firefox

Procedure

Answer

Cause

Under investigation

Resolution

Workaround:

  1. Approve or Deny registrants from the Registrant list, instead of the Registrant Details page

Additional Information

An Engineering ticket has been filed. No ETA at this time.