QUESTION AND ANSWER

Why is the Google Calendar option missing from the confirmation email?

Issue

Objective

Environment

  • GoToWebinar
  • Google Calendar

Procedure

Answer

The Google Calendar option will be missing from any confirmation email pertaining to a GoToWebinar event with multiple sessions. Due to the limitations of Google Calendar, GoToWebinar cannot import multiple sessions into the calendar.
** Microsoft Outlook and iCal are two clients that do support multiple session imports.

Cause

Resolution

Additional Information