QUESTION AND ANSWER

Why am I not able to view GoToWebinar recordings?

Issue

Objective

Environment

  • GoToWebinar
  • Internet Explorer (IE) v8
  • Internet Explorer (IE) v9
  • Firefox < v45

Procedure

Answer

Internet Explorer v8, v9, and Firefox <v45 are not supported when trying to view GoToWebinar recordings.
Users will see this banner message:
User-added image

Cause

Resolution

Additional Information