QUESTION AND ANSWER

Why am I not able to upload videos to the Beta Video Sharing section?

Issue

Objective

Environment

  • GoToWebinar
  • Beta Video Sharing

Procedure

Answer

Sessions that were created prior to the Beta Video Sharing release (11/21/16) cannot have videos uploaded to them, citing 'Sorry an Error Occurred'.

Cause

Resolution

Additional Information

Only Sequences and sessions created after 11/21/16 will be able to have videos uploaded to the Video Sharing section.