QUESTION AND ANSWER

Can I use audio only conferencing with GoToWebinar?

Issue

Objective

Environment

GoToWebinar

Procedure

Answer

At this time you are not able to host an audio only conferencing call from the GoToWebinar platform. However GoToWebinar comes with GoToMeeting and that platform allows for audio only conferencing.
To Schedule audio only conferencing

  1. Sign in at www.gotomeeting.com
  2. Click Schedule a meeting
  3. Select occurs multiple times from the drop down
  4. Click Save
  5. View/copy phone number and access code to be used for audio only conference

Note: This excludes meetings scheduled with integrated toll-free numbers. Any meeting scheduled with an associated toll-free number must be started in order for the audio bridge to open.

Cause

Resolution

Additional Information

GoToMeeting has a built-in security feature for Organizers who forget to hang up their telephone or accidentally leave a meeting running indefinitely which will end a toll audio only call. If you require a conference call to extend beyond 120 minutes you must have at least two attendees joined successfully through the software.