QUESTION AND ANSWER

Can I Force GoToWebinar To Join With Instant Join?

Issue

Objective

Environment

  • GoToWebinar
  • Instant Join

Procedure

Answer

Yes, attendees are required to follow the instructions below in order to force GoToWebinar's Instant Join Feature:
  1. Locate the confirmation email 
  2. Right click on the join webinar webinar button and copy the hyperlink 
  3. Add the parameter ?clientType=html5  to the end of the join URL from Step 2. 
  4. Copy the entire new URL with the newly added parameter
  5. Paste the new join URL in Chrome to join through the web browser

Cause

Resolution

Additional Information

Users on unsupported operating systems will join via Instant Join automatically and do not need to go through this process