HOW TO

How to Access the Corporate Billing Portal

Issue

Objective

  • View, accept and reject quotes
  • View/print last 20 invoices
  • Update billing information: (Credit card number, Address [not country], phone number, payment method [credit card/check/ACH])
  • Add contacts to receive invoices
  • Edit Purchase Orders and expiration date

Environment

Contract Account

Procedure

  1. Obtain Purchasing Contact / Billing Contact email address listed on your corporate account
  2. Access the following link https://www.citrixonline.com/s/corp-portal
  3. Click Reset/Create your Password
  4. Enter your User ID (MUST be email address of Purchasing Contact or Billing Contact on account)
  5. Click Create Password

Answer

Cause

Resolution

Additional Information

Note: You must be utilizing an email address that has already been established and provided as one of the billing contact emails for the account. If an email address that is not recognized by our system is entered, then no access will be granted. Please contact Customer Care directly for further assistance.