HELP FILE

What's New

Keep track of what's going on with GoToWebinar and learn about our newest features and changes. Please keep in mind that if you do not have the newest version and/or build of the desktop application, you may not see all of the features and bug fixes listed below.

What's new in the desktop app (v8.24.0, b8569) – Mar. 30, 2018

  • Desktop app now GDPR compliant
  • Platform upgrade to v2017.3.3
  • Shared videos now included in online recordings

What's new on the web – Mar. 29, 2018

What's new in the Android app (v3.6.0) – Mar. 28, 2018

  • Attendee ability to sign in via social media accounts (Facebook, LinkedIn, Google)

What's new in the Instant Join app – Mar. 22, 2018

  • Minor bug fixes

What's new in the iOS app (v6.5.4) – Mar. 20, 2018

  • Backend change

What's new in the iOS app (v6.5.1.171) – Mar. 16, 2018

  • Backend fixes and changes

What's new in the Android app (v3.5.0) – Mar. 16, 2018

  • Bug fix and minor change

What's new in the Instant Join app – Mar. 14, 2018

  • Bug fixes

What's new in the desktop app (v8.22.0, b8473) – Mar. 12, 2018

  • Improvements to installing via MSI

What's new in Simulated Live – Mar. 6, 2018

  • New warning for users who have lost network connectivity

What's new in the iOS app – Mar. 5, 2018

  • Backend and minor bug fixes

What's new on the web – Feb. 24, 2018

  • Bug fix and minor changes

What's new in the Instant Join app – Feb. 14, 2018

  • Video Sharing bug fixes

What's new in the iOS app (v6.5.1.139) – Feb. 7, 2018

  • Bug fixes

What's new in the Android app (v3.3.6) – Feb. 2, 2018

  • Backend fixes and changes

What's new in the Instant Join app – Feb. 1, 2018

  • Video sharing bug fixes

What's new in the Android app (v3.3.5) – Feb. 1, 2018

  • Attendees can now watch videos shared by the Presenter
  • Bug fix

What's new in the iOS app (v6.5.0.135)– Jan. 29, 2018

  • New "More" screen that includes handouts, settings, and more
  • Attendees can now watch videos shared by the Presenter
  • Bug fixes

What's new on the web – Jan. 21, 2017

  • Private audio is not available for Webcast webinars
  • Fix for attendees seeing the login page rather than the Registration page

What's new in the desktop app (v8.19.0, b8126) – Dec. 29, 2017

  • Content recorder available on Windows
  • Webcams hidden during polls or tests (Mac)
  • Bug fixes & minor changes

What's new in the GoToWebinar App for Android (v3.3.3) – Dec. 27, 2017

  • View past webinars
  • New in-app permission requests for devices running 6.0 (Marshmallow) or later

What's new in the GoToWebinar App for iOS (v6.4.2.126) – Dec. 22, 2017

  • View past webinars
  • Bug fixes & minor changes

What's new in the GoToWebinar App for iOS (v6.4.2.115) – Dec. 8, 2017

  • Dropped support of "old" app
  • Full support for iPhone X

What's new in the desktop app (v8.18.0, b8034) – Dec. 5, 2017

  • Platform upgrade to v2017.3.2
  • Bug fixes

What's new in the desktop app (v8.17.0, b7943) – Nov. 27, 2017

  • Reduced frequency of the Audio Mode Selection window
  • Fix for idle webcam toolbar menu
  • Additional fixes

What's new on the web – Nov. 22, 2017

  • Fix for inability to toggle auto-record on Internet Explorer or Microsoft Edge
  • Additional fixes & changes

What's new in the Instant Join App – Nov. 21, 2017

  • Fix for delayed shared screen

What's new in the GoToStage App for iOS (v1.0.83) – Nov. 13, 2017

  • Backend changes

What's new on the web – Nov. 10, 2017

What's new in the desktop app (v8.12.1, b7882) – Nov. 9, 2017

What's new in the desktop app (v8.16.0, b7881) – Nov. 8, 2017

  • Mac OS X 10.13 (High Sierra) now supported
  • Improvements to the Automatic Updater to use proactive activation
  • Webcams hidden during polls or tests
  • Fix for inability to log in or host sessions
  • Fix for attendee's ability to convert webinar recordings
  • Fix for missing shortcuts after MSI install
  • Fix for delayed audio after session ends
  • Fix for inability to join session for first time users
  • Additional bug fixes & minor changes

What's new in the desktop app (v8.15.0, b7759) – Oct. 17, 2017

  • Improvements to editing display name and email
  • Fix for computer reboot on Macs
  • Fix for missing organizer name in Hallway
  • Fix for launch of Messenger (Beta) app
  • Talking icon added to Attendee pane
  • Additional fixes and changes

What's new in the Instant Join app – Oct. 13, 2017

  • Fix for inability to view shared screen

What's new in the GoToWebinar App for iOS (v6.4.0.51) – Oct. 11, 2017

  • Dropped support for iOS 9
  • Fix for inability to view webcams and shared screen
  • Additional bug fixes & minor changes

What's new in the Instant Join app – Oct. 5, 2017

  • Fix for inability to join Webcast and Simulated Live webinars from Apple Safari v11

What's new in the desktop app (v8.14.0, b7716) – Oct. 5, 2017

  • Cosmetic Viewer improvements and fixes
  • Additional bug fixes & minor changes

What's new in the desktop app (v8.13.1, b7713) – Sep. 29, 2017

  • Minor fixes and changes

What's new in the Magnetic App for iOS (v1.4.1) – Sep. 28, 2017

  • Fix for app ​crash

What's new on the web – Sep. 22, 2017

  • Fix for broken survey link in emails

What's new in the desktop app (v8.12.0, b7638) – Sep. 21, 2017

  • New minimum build for desktop app
  • Fixes for Audio Engine bugs

What's new on the web – Sep. 19, 2017

  • New "Unable to delete recording" message
  • Minor bug fixes

What's new in the desktop app (v8.11.0, b7586) – Sep. 12, 2017

  • Additional webcam layout options available
  • Audio selection window shown before first join only
  • Fix for failed recordings due to unspecified "Save" location
  • Additional fixes

What's new on the web – Sep. 8, 2017

  • New poll feedback message
  • New JavaScript warning and error message

What's new in the Instant Join App – Sep. 8, 2017

  • New "Check connection" banner
  • Minor fixes and changes

What's new on the web – Sep. 6, 2017

  • Auto-recording for webinars now available
  • Fix for multiple recordings being deleted

What's new in the GoToWebinar App for iOS (v6.4.0.28) – Sep. 5, 2017

  • Fix for incorrect Presenter/Panelist name
  • Fix for missing attendee names in list

What's new in the Instant Join app – Aug. 30, 2017

  • Fix for inability to join webinars

What's new in the desktop app (v8.10.0, b7495) – Aug. 24, 2017

  • "Recording webinar" reminder on Macs
  • Bug fixes

What's new in the desktop app (v8.9.1, b7468) – Aug. 23, 2017

  • "Record webinar" reminder on Windows
  • Staff muted during videos
  • New poll status for Webcast webinars
  • Fix for sign in issues
  • Fix for Mac app crashing after Viewer is taken out of full-screen mode
  • Additional fixes and minor changes

What's new on the web – Aug. 21, 2017

What's new on the web – Aug. 18, 2017

  • Fix for local recordings for Simulated Live webinars not displaying on Internet Explorer 11
  • Additional fixes and minor changes

What's new on the web – Aug. 8, 2017

  • Source Tracking beta now available on past webinars
  • Source Tracking beta on Pro/Plus only
  • Fix for broken survey in Sample Webinar
  • Minor fixes and changes

What's new in the desktop app (v8.8.0, b7297) – July 11, 2017

  • Updated Voice Audio Engine (v1.16.0)
  • Update to require GoTo Opener v1.0, b459 or later
  • Fix for Mac app crashing when app sharing is in full screen mode
  • Fix for Mac app crashing when switching apps while sharing
  • Additional fixes & minor changes

What's new in the Instant Join App – June 28, 2017

  • Improvement to "Session full" message
  • Fix for inability to play videos on Windows
  • Additional fixes & minor changes

What's new in Launcher Svc (v2.35 & GoTo Opener App v1.0, b459) – June 26, 2017

What's new in the GoToWebinar App for iOS (v6.4.0) – June 23, 2017

What's new in the GoToWebinar App for Android (v3.0.1) – June 23, 2017

What's new on the web – July 13, 2017

  • Ability to preview Simulated Live (beta) webinars
  • Fix for inability to copy links due to Adobe Flash
  • Fix for absentee follow up emails
  • Fix for ability to schedule Webcast webinars with custom audio
  • Clickable hyperlinks in auto-reply
  • Minor fixes and changes

What's new in the desktop app (v8.7.0, b7155) – June 12, 2017

  • Country flags added to Windows Audio pane
  • Improvements to Windows Audio pane during audio reconnection
  • Improvements to desktop app logo and Daisy icon
  • Additional fixes & minor changes

What's new in the desktop app (v8.6.0, b7107) – June 2, 2017

  • Improved visibility for toll-free phone numbers
  • Retirement of older "Video Sharing" labs feature
  • New pre-session Unmute notification and tooltip
  • Fix for inability to expand webinar Staff pane
  • Fix for hidden Viewer when video sharing is stopped
  • Additional fixes & minor changes

What's new in Commerce Svc (v1.83.6) – May 24, 2017

  • Bug fixes & minor changes

What's new in the Instant Join App – May 16, 2017

  • Updated video player
  • Bug fix

What's new in the desktop app (v8.5.0, b6956) – May 11, 2017

  • Preferences added to the Mac dock
  • Improvements to the Windows Welcome Mat (GoToMeeting Suite)
  • Additional fixes & minor changes

What's new on the web – May 11, 2017

  • Fix for attendee's ability to scroll within browser
  • Additional fix

What's new on the web – May 9, 2017

  • Fix for ability to create passwords for Webcast webinars
  • Bug fix

What's new in the GoToWebinar App for iOS (v6.3.0.513) – May 3, 2017

  • New "Webinar canceled" message
  • Bug fixes

What's new in the desktop app (v8.4.0, b6871)– Apr. 27, 2017

  • Support for additional languages: Portuguese-Brazilian, Japanese, and Korean
  • Updates to the system tray menu
  • Fix for pausing shared screen
  • Fix for crashing GoToMeeting and GoToWebinar sessions
  • Improvements to Control Panel
  • Additional fixes

What's new on the web – Apr. 26, 2017

  • Ability to create custom answers for Simulated Live webinars
  • Simulated Live updates to organizer follow-up emails
  • Desktop notifications
  • New Simulated Live help screens
  • Bug fix and minor change

What's new on the web – Apr. 21, 2017

  • Fix for Portuguese-Brazilian as default language

What's new in the Instant Join App – Apr. 20, 2017

  • Webcam support resumed for Google Chrome v57
  • Bug fixes

What's new in the Instant Join App – Apr. 13, 2017

  • Updated video player

What's new in the desktop app (v8.3.0, b6749) – Apr. 12, 2017

  • Mac ability to capture screenshot of Viewer
  • Improvements to "Choose audio mode" and Hallway windows
  • Fix for missing audio tooltip in Mac Attendee pane
  • Fix for empty invitations
  • Additional fixes & minor changes

What's new on the web – Apr. 11, 2017

  • Bug fixes

What's new on the web – Apr. 4, 2017

  • Fix for inability to download recordings
  • Minor fixes and changes

What's new in the Instant Join App – Apr. 4, 2017

  • Instant Join and Webcast now supported on more languages
  • Desktop notifications
  • Screen sharing reminder added after video
  • Additional fixes

What's new in the GoToWebinar App for iOS (v6.3.0.495) – Mar. 31, 2017

  • Language support for Korean and Japanese accounts

What's new in services – Mar. 29, 2017

  • Join flow support for Portugese (Brazilian), Norwegian, and Traditional Chinese
  • Bug fixes & minor changes

What's new in the Instant Join App – Mar. 29, 2017

  • Truncated long handout titles
  • Minor fixes and changes

What's new in the desktop app (v8.2.0, b6634) – Mar. 24, 2017

  • Added attendee limit to Attendee pane
  • Fix for app crashing when organizer right-clicks on unidentified caller
  • Fix for GoToMeeting Suite issues
  • Fix for app crashing when Hallway is dismissed
  • Fix for slow drawing tools on Microsoft Surface Pro 4 tablets
  • Fix for pausing video when attendee leaves
  • Fix for empty invitations
  • Improvements to the Screen Sharing pane
  • Additional fixes and minor changes

What's new on the web – Mar. 15, 2017

  • Video sharing (beta) supported on recurring webinars

What's new in the web – Mar. 13, 2017