HELP FILE

What does "Waiting for Organizer" mean?

If you are trying to join a session and see a screen that says "Waiting for organizer", then you have successfully connected to the session!

The organizer is the individual who is hosting the session (i.e., they scheduled it and invited you to it), so if you joined the session before they did then you can just sit tight until they get there. We call this the "Hallway", because you have arrived to the session but are still waiting for the organizer to "open the door" so you can come in.

  • If you are an attendee who was invited to the session, then you don't need to take any further action – just stay connected and you will see the session start once the organizer launches it. While you are waiting, you can select your audio devices and test out your audio to make sure everything is configured the way you want it.
    Please keep in mind that your organizer might be in a different timezone that you are – be sure to check the date, time and timezone in your invitation to make sure you aren't joining too early or too late. Please contact the organizer who invited you if you are unsure about the date or time.
  • If you are the organizer who is hosting the session yourself and you see this screen, then you need to log in so that the session launches and all your attendees are connected. Click start the meeting to log in.