HELP FILE
What are the system requirements for using the desktop app?
In order to download and install the GoToWebinar desktop app onto your computer, it must meet the following requirements:
| Operating system | Windows 7 – Windows 10 Mac OS X 10.9 (Mavericks) – 10.12 (Sierra) |
| Web Browser | Google Chrome v34 or later Mozilla Firefox v34 or later Internet Explorer v8 or later Microsoft Edge v12 or later Apple Safari v6 or later |
| Internet connection | 1 Mbps or better (broadband recommended) |
| Software | GoToWebinar desktop app JavaScript enabled |
| Hardware | 2GB or more of RAM Microphone and speakers (USB headset recommended**) if unmuted by the organizer |
Related
Why isn't the download working?
What are the system requirements for using the Instant Join App?
Which method will I use to join my session?
Why do I get a "could not connect" error when I try to join a session?
Why can I see the presentation but not hear the audio?